Administration Assistant

cabrini; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Private health discounts

Superannuation 13%

Annual leave loading 17.5%

Myki discount

Fitness Passport access

Job summary

Cabrini Health in Melbourne's southeast seeks an Administration Assistant for the Medical Imaging Department. The role supports day-to-day operations in a busy 24/7 service environment, with Monday–Friday shifts and flexible times within 7:30am–6:00pm.

Ideal candidates have medical reception or office experience, strong customer service, and the ability to manage patient administration tasks with confidentiality and accuracy.

Qualifications

• Experience in an office environment, preferably medical reception.
• Strong customer service and communication skills.
• Ability to handle confidential information and follow processes.

Responsibilities

• Respond to emails and calls to the department switchboard, scheduling appointments.
• Welcoming and registering patients with accounts and billing duties.
• Assist with collating patient reports and mailing discs to doctors.

Skills

Office experience

Medical reception experience

Customer service

Organisation

Confidentiality

Tools

Patient administration software

Computer literacy

Job description

Administration Assistant - Medical Imaging Department

Permanent full time (M-F)

Cabrini Malvern

We're building for the better! By 2036, more than 150,000 patients will look to us for healthcare every year.

At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well-resourced, world-class facilities that inspire you to perform at your best and continuously grow professionally.

Medical Imaging at Cabrini

Our Medical Imaging Department provides 24/7 services at the Malvern campus, delivering imaging care to outpatients, inpatients and Emergency Department patients. Our team is seeking a motivated and enthusiastic Administration Assistant to help ensure the smooth day-to-day operation of the department. This role requires flexibility and adaptability, as you will be working in a busy environment with rotating shifts across a 24/7 service (Monday - Friday shift times ranging between 7:30am and 6:00pm.)

Key responsibilities

• Responding to emails and incoming calls to the department switchboard, managing enquiries, scheduling appointments
• Welcoming and registering patients and general accounts and billing duties
• Assisting with the collating of patient reports and mailing of patient discs to the requested doctors

What we're looking for

• Previous office experience preferably within medical reception
• Computer literacy and proficiency or ability to learn patient administration software
• Excellent customer service, communication skills and telephone technique
• Exceptional organisational, time management and prioritising skills
• Ability to follow set processes and demonstrate respect for confidentiality

What We Offer

• Salary Packaging options up to $18,850 per annum to increase your take-home pay
• Access to a range of retail offers, discounted hospital services and savings on eligible private health fund services
• Attractive hourly rates plus 13% superannuation, 17.5% annual leave loading
• Myki Commuter Club discount
• A commitment to health and wellbeing initiatives including discounted access to a wide range of gyms, pools, and fitness facilities through Fitness Passport

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.