Administration Assistant

The Royal Melbourne Hospital; City of Melbourne; On-site; AUD 24,000 - 32,000; Part time

Benefits offered by this job

Salary packaging

Generous leave entitlements

Staff health services

Job summary

The Royal Melbourne Hospital is seeking a dedicated SACS Administration Assistant to support Community Therapy Services, Specialist Clinics, Direct Access and Post-Acute Care. You will be a key contact for patients and referrers, handling clinic bookings, reception and data entry in a busy, patient-focused team.

Under the supervision of the Practice Manager and clinical teams, you will help maintain accurate administrative processes and reporting. Part-time ongoing role: 32 hours per fortnight.

Qualifications

• Provide administrative support across multiple services (Community Therapy Services, Specialist Clinics, Direct Access and Post-Acute Care).
• Be a key contact for patients and referrers, assisting with bookings, reception and data entry.

Responsibilities

• Provide administrative support within Sub Acute Ambulatory Care Services.
• Generate and input data and reporting, telephone management, invoicing, reception and a broad range of administrative duties.
• Contribute to ongoing success of the SACS team.
• Develop processes and systems to improve efficiency and accuracy.

Skills

Administrative support

Data entry

Reception

Telephone management

Invoicing

MS Office

Tools

MS Office

Job description

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Sub-Acute Ambulatory Care Services (SACS)

Administration Assistant

• A role where your passion and expertise can come together to create a truly defining career opportunity
• Royal Park Campus | Close to public transport
• Part time ongoing | 32 hours per fortnight

About The Role

Join the Sub Acute Ambulatory Care Services (SACS) team and provide professional, patient-focused administrative support across Community Therapy Services, Specialist Clinics, Direct Access and Post-Acute Care.

As a SACS Administration Assistant, you will be a key point of contact for patients and referring services, supporting clinic bookings, reception, data entry and a broad range of administrative activities. Working closely with the Practice Manager, SACS Manager and clinical teams, you will help maintain efficient, accurate and patient-focused administrative processes.

Key Accountabilities

• Provide administrative support working within the Sub acute services
• Generate and input of data and reporting, telephone management, invoicing, reception and a broad range of administrative duties.
• Make significant contributions to the ongoing success of the SACS team.
• Develop processes and systems to ensure efficiency and accuracy is maintained.

About You

• Ability to work autonomously and as part of a team
• Ability to work under pressure and manage conflicting demands and timelines
• Excellent PC, MS Office and database management skills
• Energetic administration skills including data entry, telephone management and attention to detail

Benefits Of Working At RMH

• Meaningful Work Make a real difference in the lives of patients, families and our community.
• Career Growth Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.