Administration Assistant

MacKillop Family Services; City of Hume; On-site; AUD 42,000 - 65,000; Part time

Benefits offered by this job

Salary sacrifice up to $18,550 per yea

Wellbeing support services

Aboriginal Staff Network

First Nations career pathways

Job summary

MacKillop Family Services in Melbourne, VIC, is seeking a casual Administration Assistant to join The MacKillop Institute team. The role provides general administrative support, clerical tasks, and helps keep daily activities running smoothly under supervision.

The successful candidate will assist with record-keeping, office organisation, and adhere to established procedures while maintaining excellent customer service and relationships with stakeholders and Aboriginal communities.

Qualifications

• Experience in a clerical or administrative role or equivalent training.
• Sound knowledge of Microsoft Office suite and general office software.
• Able to follow established procedures and work under general supervision with limited initiative.
• Good communication and interpersonal skills with attention to detail.
• Knowledge and understanding of Aboriginal culture and current issues faced by Aboriginal families.

Responsibilities

• Provide reliable clerical and administrative support to The MacKillop Institute team.
• Assist with day-to-day administrative tasks and maintain accurate records.
• Support general office organisation and follow established procedures.

Skills

Interpersonal skills

Attention to detail

Calm under pressure

Organisational skills

Customer service

Ability to follow procedures

Tools

Microsoft Word

Excel

Visio

Outlook

Microsoft Teams

Job description

MacKillop Family Services – Melbourne Airport VIC

This a casual administration position situated within The MacKillop Institute team and provides general administrative, clerical and office support to the team. Working under general supervision and following established procedures, the role handles day-to-day tasks and helps keep everyday activities running smoothly.

The administration assistant will provide reliable clerical and administrative support to the team, working under general supervision, and support accurate record-keeping and general office organisation, applying established procedures with limited initiative.

About You:

To be successful in this role, you will need:

• Capacity to remain calm and effective in challenging situations.
• Excellent interpersonal skills.
• A values-driven approach rooted in compassion, consistency, and respect.
• Positive can-do attitude, assuming full responsibility for tasks undertaken.
• Strong organisational skills, including the ability to prioritise meeting deadlines.
• Commitment to high levels of customer service including the ability to remain calm and think clearly under pressure.
• High skills levels around the Microsoft Office suite (Word, Excel, Visio) as well as Outlook and Microsoft Teams.

This is a casual opportunity based in South Melbourne, reporting to the Director.

Key Selection Criteria:

To be successful in this role, you will have:

• Some experience in a clerical or administrative role, or equivalent skills gained through training.
• Sound working knowledge of Microsoft Office suite of products and general office software.
• Able to follow established procedures and work reliably under general supervision, exercising limited initiative.
• Good communication and interpersonal skills, with attention to detail.
• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For more information, please contact:

Christopher Higgins, at

What we offer at MacKillop:

• More money in your pocket - salary sacrifice up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways - Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection - Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

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