Administration Assistant

NQ Staff Services; Cairns Regional; On-site; AUD 45,000 - 65,000; Full time

Job summary

NQ Staff Services client in Cairns seeks an Administrative Assistant to support day-to-day office operations and deliver a professional guest experience. The role is ideal for someone starting their administration career or building on existing office experience.

You will answer and direct calls and emails, greet visitors, file documents, maintain records, and assist with data entry. Full training and a collaborative team environment are provided.

Qualifications

• Entry-level applicants are encouraged to apply.
• Previous administration, customer service, retail, or hospitality experience is desirable but not essential.
• A positive attitude and willingness to learn are more important than extensive experience.

Responsibilities

• Answer and direct phone calls and emails.
• Greet visitors and provide friendly customer service.
• Prepare and file documents.
• Maintain accurate records and databases.
• Order office supplies and monitor stock levels.
• Assist with data entry and general administrative tasks.
• Support the team with ad hoc duties as required.

Skills

Communication

Multitasking

Data entry

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Our client is searching for an Administrative Assistant to join their team. This is an excellent opportunity for someone starting their administration career or looking to build on their existing office experience.

In this role you'll provide day‑to‑day administrative support to help keep our office running efficiently. You'll work closely with the team, assist with a variety of tasks, and play an important part in delivering a professional experience for both colleagues and customers.

Key Responsibilities

• Answer and direct phone calls and emails.
• Greet visitors and provide friendly customer service.
• Prepare and file documents.
• Maintain accurate records and databases.
• Order office supplies and monitor stock levels.
• Assist with data entry and general administrative tasks.
• Support the team with ad hoc duties as required.

About You

• Well organized with excellent attention to detail.
• Friendly, professional, and eager to learn.
• A confident communicator with good written and verbal skills.
• Able to manage multiple tasks and meet deadlines.
• Proficient in Microsoft Office (Word, Excel, and Outlook).
• Reliable, punctual, and able to work both independently and as part of a team.

Experience

• Entry‑level applicants are encouraged to apply.
• Previous administration, customer service, retail, or hospitality experience is desirable but not essential.
• A positive attitude and willingness to learn are more important than extensive experience.

What We Offer

• Full training and ongoing support.
• A friendly and collaborative team environment.
• Opportunities for professional growth and career development.