Admin & Functions Coordinator at Slice of Plenty

Plenty Views; Melbourne; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Flexible roster

Friendly workplace

Unique hospitality venue

Competitive remuneration

Job summary

Slice of Plenty is seeking an Admin & Functions Coordinator to join our team in Victoria. This role covers reception, reservations, event coordination and customer service across a lively venue.

You will handle calls, emails, bookings and inquiries, ensuring a high standard of service and accurate records. Friendly, organised individuals with hospitality experience thrive here.

Qualifications

• Excellent communication and customer service skills.
• Friendly, confident and professional telephone manner.
• Strong organisational skills and attention to detail.
• Ability to multitask and manage enquiries efficiently.
• Confident using computers, emails and booking systems.
• Previous hospitality, reception, reservations or customer service experience preferred.
• Reliable, enthusiastic and able to work independently or as part of a team.

Responsibilities

• Answer incoming phone calls in a friendly and professional manner.
• Manage restaurant reservations and booking enquiries.
• Handle birthday parties, private functions, corporate events and group booking enquiries.
• Respond promptly and professionally to emails and customer correspondence.
• Provide accurate information about our venue, facilities, menus, packages and services.
• Assist customers with general enquiries and special requests.
• Maintain accurate booking records and communicate important information to management and relevant departments.
• Deliver a welcoming and positive customer experience from the first point of contact.

Skills

Communication

Customer service

Telephone etiquette

Organisation

Multitasking

Teamwork

Tools

Booking systems

Email clients

Job description

Admin & Functions Coordinator at Slice of Plenty

WE’RE HIRING – Admin & Functions Coordinator at Slice of Plenty.
Slice of Plenty | Plenty, Victoria

Full-Time or Part-Time Positions Available

Monday to Sunday | Flexible Roster

Are you friendly, organised, professional and passionate about delivering exceptional customer service?

Slice of Plenty, a unique restaurant, bar and golf entertainment venue, is looking for an enthusiastic and confident Admin & Functions Coordinator to join our growing team.

Key Responsibilities

• Answer incoming phone calls in a friendly and professional manner.
• Manage restaurant reservations and booking enquiries.
• Handle birthday parties, private functions, corporate events and group booking enquiries.
• Respond promptly and professionally to emails and customer correspondence.
• Provide accurate information about our venue, facilities, menus, packages and services.
• Assist customers with general enquiries and special requests.
• Maintain accurate booking records and communicate important information to management and relevant departments.
• Deliver a welcoming and positive customer experience from the first point of contact.

About You

• Excellent communication and customer service skills.
• Friendly, confident and professional telephone manner.
• Strong organisational skills and attention to detail.
• Ability to multitask and manage enquiries efficiently.
• Confident using computers, emails and booking systems.
• Previous experience in hospitality, reception, reservations or customer service preferred.
• Reliable, enthusiastic and able to work independently or as part of a team.

What We Offer

• Full-time or part-time employment opportunities.
• Flexible roster across Monday to Sunday.
• A friendly, supportive and energetic workplace.
• The opportunity to work in a unique hospitality and entertainment venue.
• Competitive remuneration based on experience and qualifications.

Join the team at Slice of Plenty and help us create memorable experiences for every guest!