Admin Assistant

Happy Hearts Childcare & Kindergarten; Caboolture; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Wellbeing Program

Professional & Personal Development

Retention Payment

Uniforms provided

EAP access

Staff discounts

Job summary

Happy Hearts Childcare & Kindergarten – Caboolture QLD is seeking an Admin Assistant to be the friendly first contact for families and visitors, providing essential administrative support to the Centre.

You will manage enrolments, bookings and waitlists, handle CCS and childcare software, and support the management team with compliance and documentation while maintaining confidentiality. Previous childcare admin experience is highly regarded but not essential.

Qualifications

• Friendly, approachable and family-focused requirement for interacting with families.
• Excellent communication and time-management skills are essential.
• Confident using computers and administrative systems in a busy childcare setting.
• Previous childcare admin experience is valued but not mandatory.

Responsibilities

• Welcoming families and visitors with a warm, professional manner.
• Handling phone calls, emails and enrolment enquiries.
• Managing enrolments, bookings and waitlists.
• Assisting with CCS, childcare software and general admin tasks.
• Supporting management with compliance and documentation while maintaining confidentiality.
• Contributing to a positive, family-centred centre culture.

Skills

Friendly demeanor

Organised & detail-focused

Computer proficiency

Clear communication

Childcare admin experience

Tools

Childcare software

Job description

Happy Hearts Childcare & Kindergarten – Caboolture QLD

Here at Happy Hearts our children are the Centre of all we do.

We have created a safe, inspiring and nurturing environment that lets children begin their journey of self-discovery. We help them build their confidence, self-awareness and emotional intelligence. As afamily owned and operated company, our Approved Providers believe that nothing comes above the health, safety and wellbeing of our children, and our team.

We operate on a no educator alone model; ensuring higher ratio's, self-funding ISS where needed and keeping the children at the centre of our focus at all times. We don't post children on social media, we expect our team to engage with our children, not with a device. Budgets are generous, professional development is encouraged and paid for, and support is abundant. Your opinions, your voice and your experience matters. We pride ourselves on the way we take care of our team, and how our team take care of our children.

The Role

As our Admin Assistant, you will be the friendly first point of contact for families and visitors while providing essential administrative support to the Centre.

The successful applicants should be committed to engaging with children and families in a variety of ways.

Key responsibilities include:

• Welcoming families and visitors with a warm and professional manner
• Answering phone calls, emails and enrolment enquiries
• Managing enrolments, bookings and waitlists
• Assisting with CCS, childcare software, and general admin tasks
• Supporting the management team with compliance and documentation
• Always maintaining confidentiality

About You:

• Friendly, approachable and family-focused
• Highly organised with strong attention to detail
• Confident using computers and administrative systems
• Excellent communication and time-management skills
• Previous childcare admin experience highly regarded (but not essential)

Relationships keep our hearts happy!

Developing positive relationships within our centre community, local community and global community is at the centre of all we do at Happy Hearts. We care for our team and value your contributions. Being part of our team means you will have access to Professional and Personal Development as well as our unique Wellbeing Program. .

At Happy Hearts, we value our Educators wellbeing and have created an initiative to support this. All of our Educators have access to our Wellbeing Program which offers the following;

• We're paying the Retention Payment!
• All uniforms paid for including a NAIDOC shirt.
• Child Protection, First Aid and CPR all paid for
• Monthly budget for Educators wellbeing
• Staff Discounts
• Access to a company funded EAP

We’re excited to announce that our company is participating in the Worker Retention Payment Grant!

As part of this initiative, eligible employees will receive additional payments as a thank-you for their hard work and commitment. This is just one of the many ways we show appreciation to our team.

Required Qualifications & Desired Skills

• A Growth Mindset,
• A love of learning,
• Ability in developing and maintaining positive relationships with children families and colleagues,
• Current Working With Children's Check - Blue Card, and a clear compliance history
• Knowledge of relevant legislative policies, standards and requirements.

Our Values

Our values guide our practice and we use these to build a positive and heart centred team culture.

H.E.A.R.T.S

H

OLISTIC:We believe in a holistic approach to learning for children and adults.Everyone is unique and their skills, interests and abilities are honoured here at Happy Hearts.

E

NVIORNMENT:We acknowledge and understand the importance of the environment for all who engage in our program. The environment we create is safe, homely, flexible, natural, inviting and is a third teacher within our program.

A

UTHENTICITY:“Today you are you, that is truer than true. There is no one alive who is Youer than you.” – Dr Seuss.We value and respect the individuality of each other, our children and families. At Happy Hearts, everyone has a voice, we lead with kindness and everyone belongs.

R

ELATIONSHIPS:From the moment we are born, human beings form relationships with others. We understand the basic human need to connect with others and build positive, healthy, respectful relationships with each other, our children and families.

T

EAM WORK:Respecting and honouring each other as we strive towards a common vision of high-quality early learning is what we do. We are not a team because we work together, we are a team because we respect, trust and care for each other.

S

UPPORT:We understand that we are only as strong as the support that surrounds us and therefore value our Happy Hearts team members, our Owners and our wider support networks.We continually strive for excellence and have the support we need to achieve this.