Accounts Receivable & Relations Specialist

Followmont Transport Pty Ltd; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flare Benefits Platform

Employee Assistance Program (EAP)

Recognition programs

Job summary

Followmont Transport Pty Ltd is seeking an Accounts Relationship Officer to manage customer accounts, support receivables, and drive effective credit control practices. You will handle a portfolio, allocate payments, and build strong relationships with customers and internal teams.

You will follow SOPs, resolve queries efficiently, and contribute to process improvements while collaborating on wider projects. A customer-centric, solutions-focused mindset is essential for success.

Qualifications

• A solutions-focused approach to investigate and resolve queries.
• Curious mindset with willingness to investigate issues and identify improvement opportunities.
• Strong reconciliation skills and attention to detail.
• Negotiating and influencing skills when working with customers and stakeholders.

Responsibilities

• Manage a portfolio of customer accounts, ensuring accounts are current and reconciled.
• Process and allocate payments received via EFT, credit card and other methods.
• Build strong relationships with customers and internal stakeholders to support timely payment outcomes.
• Follow established SOPs and guidelines while identifying opportunities and customer outcomes.
• Collaborate with the wider team on projects and process improvements.

Job description

Followmont Transport Pty Ltd is seeking an Accounts Relationship Officer to manage customer accounts, support receivables, and drive effective credit control practices. You will handle a portfolio, allocate payments, and build strong relationships with customers and internal teams.

You will follow SOPs, resolve queries efficiently, and contribute to process improvements while collaborating on wider projects. A customer-centric, solutions-focused mindset is essential for success.