Accounts Receivable Officer

SG Fleet; Sydney; In loco; AUD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellness days

Parental leave (20 weeks)

Education support

Learning budget

LinkedIn Learning access

Volunteer days

Health and wellbeing support

Employee assistance program

Career progression opportunities

Descrizione del lavoro

SG Fleet is seeking a proactive collections professional to support timely recovery of outstanding debts. You will contact customers with overdue payments, negotiate arrangements and maintain professional relationships across internal and external stakeholders.

The role emphasizes accuracy, KPI delivery and robust reporting, with a focus on continuous improvement and compliant processes within a dynamic environment.

Competenze

• Strong financial acumen with knowledge of payment plans and accounting procedures.
• High level of attention to detail and numerical accuracy.
• Strong negotiation skills for dealing with difficult customers.
• Clear verbal and written communication; professional tone and reporting.

Mansioni

• Support collections by contacting customers with outstanding debts and negotiating payment timing.
• Maintain professional relationships with internal and external customers.
• Provide controls, monitoring and reporting on collections activities.
• Deliver on KPI’s and reporting frameworks.

Conoscenze

Financial acumen

Excel skills

Attention to detail

Negotiation

Communication

Problem solving

Organisational skills

Strumenti

Excel

Descrizione del lavoro

This position is responsible for supporting the organisational goals by providing accurate and timely, collection of outstanding debt and for contacting customers where their debt has exceeded the due date of payment to negotiate payment timing; maintaining and fostering professional relationships with internal and external customers; providing appropriate controls, monitoring and reporting on collections activities; and delivering on agreed KPI’s and reporting frameworks.

Skills and Experience

• Strong financial accumen, including some knowledge/experience with payment plans and accounting procedures
• Solid numerical and excel skills
• High level of attention to detail
• Good negotiating skills, with the ability to deal with difficult customers;
• Ability to critically analyse information and solve problems
• Communicates professionally, with good verbal and written communication skills
• Strong organisational and prioritisation skills – able to meet specific deadlines and reports regularly on progress

About you

• Customer Service Orientation
• Has a high level of initiative and a continual improvement mindset
• Has integrity and strong understanding of professional ethics
• High level of motivation, energy and drive to achieve
• Demonstrates patience and resilienceCan build and establish relationships with key stakeholders
• Recharge and relax with up to 4 days of wellness days every year
• We offer industry leading 20 weeks paid parental leave
• Monetary service milestone awards
• Career progression opportunities
• Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
• Two paid volunteer days each year
• Health and wellbeing support including a subsidy and an Employee assistance Program
• Learn more by watching https://www.youtube.com/watch?v=j07XRviL-WM