Accounts Receivable Officer

SG Fleet; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Wellness days (up to 4 days/year)

Paid parental leave (20 weeks)

Learning budget with LinkedIn Learning

Job summary

SG Fleet is seeking a debt collection professional to support organisational goals by collecting outstanding debt and negotiating payment timing with customers. The role involves maintaining professional relationships with internal and external stakeholders, and providing robust controls, monitoring and reporting on collections activities to meet KPIs and reporting frameworks.

Ideal candidates will have strong financial acumen, solid Excel skills, and excellent communication abilities.

Qualifications

• Strong financial acumen with knowledge of payment plans and accounting procedures.
• Numerical and Excel skills.
• High attention to detail.
• Negotiation skills for difficult customers.
• Ability to analyse information and solve problems.
• Professional verbal and written communication.

Responsibilities

• Collect outstanding debt and contact customers to negotiate payment timing.
• Maintain professional relationships with internal and external customers.
• Provide controls, monitoring and reporting on collections activities.
• Deliver on KPIs and reporting frameworks.

Skills

Financial acumen

Excel skills

Negotiation skills

Analytical thinking

Communication skills

Organisational skills

Job description

This position is responsible for supporting the organisational goals by providing accurate and timely, collection of outstanding debt and for contacting customers where their debt has exceeded the due date of payment to negotiate payment timing; maintaining and fostering professional relationships with internal and external customers; providing appropriate controls, monitoring and reporting on collections activities; and delivering on agreed KPI’s and reporting frameworks.

Skills and Experience

• Strong financial accumen, including some knowledge/experience with payment plans and accounting procedures
• Solid numerical and excel skills
• High level of attention to detail
• Good negotiating skills, with the ability to deal with difficult customers;
• Ability to critically analyse information and solve problems
• Communicates professionally, with good verbal and written communication skills
• Strong organisational and prioritisation skills – able to meet specific deadlines and reports regularly on progress

About you

• Customer Service Orientation
• Has a high level of initiative and a continual improvement mindset
• Has integrity and strong understanding of professional ethics
• High level of motivation, energy and drive to achieve
• Demonstrates patience and resilienceCan build and establish relationships with key stakeholders
• Recharge and relax with up to 4 days of wellness days every year
• We offer industry leading 20 weeks paid parental leave
• Monetary service milestone awards
• Career progression opportunities
• Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
• Two paid volunteer days each year
• Health and wellbeing support including a subsidy and an Employee assistance Program
• Learn more by watching https://www.youtube.com/watch?v=j07XRviL-WM