Accounts Receivable Officer

SI Retail Pty Ltd; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

SI Retail Pty Ltd in Brisbane, Queensland is seeking an Accounts Receivable Officer to manage customer accounts, process payments, and support timely collections. The role involves invoicing, reconciliations, and collaboration with internal teams to maintain accurate financial records.

The successful candidate will have experience in accounts receivable, debt collection, and proficiency with EXO or MYOB and Excel. This position requires a diligent, proactive approach to inquiries and payments.

Qualifications

• Experience in accounts receivable, credit control, bookkeeping or similar finance role.
• Understanding of invoicing, payment allocation, account reconciliation and debt collection processes.
• Experience using EXO or MYOB software and Microsoft Excel.

Responsibilities

• Generate and issue accurate customer invoices and credit notes.
• Allocate and reconcile customer payments promptly and accurately.
• Investigate and resolve billing discrepancies and account queries.
• Maintain accurate customer records, payment terms and contact information.
• Prepare receivables reports and provide updates on collections and outstanding balances.
• Monitor ageing reports and follow up overdue accounts by phone and email.
• Perform regular account reconciliations and assist with month-end reporting.
• Upload and reconcile customer portals against debtor accounts and escalate disputed invoices.
• Generate and issue debtor statements monthly.
• Roll end-of-month accounts in EXO when the Financial Controller is unavailable.
• Prepare overseas credit payment spreadsheets and complete creditor transactions in EXO after payments.

Skills

Accounts receivable

Billing & invoicing

Payment allocation

Credit control

Detail orientation

Communication

Tools

EXO

MYOB

Microsoft Excel

Job description

The Accounts Receivable Officer manages customer accounts, processes incoming payments, maintains accurate financial records and supports the timely collection of outstanding balances. Working closely with customers and internal teams, the role resolves account queries, maintains positive business relationships and contributes to accurate and efficient finance operations.

Key responsibilities

• Generate and issue accurate customer invoices, credit notes.
• Allocate and reconcile customer payments promptly and accurately.
• Investigate and resolve billing discrepancies, short payments and account queries.
• Maintain accurate customer records, payment terms and contact information.
• Prepare receivables reports and provide updates on collections and outstanding balances.
• Monitor ageing reports and follow up overdue accounts by phone and email, maintaining detailed records of follow-up actions.
• Perform regular account reconciliations and assist with month-end reporting.
• Upload and reconcile customer portals against debtor accounts, upload missing invoices and escalating disputed invoices.
• Generate and issue debtor statements monthly.
• Roll end-of-month accounts in EXO when the Financial Controller is unavailable.
• Prepare overseas credit payment spreadsheets and complete creditor transactions in EXO after payments have been processed.

What we're looking for

• Previous experience in accounts receivable, credit control, bookkeeping or a similar finance role.
• A sound understanding of invoicing, payment allocation, account reconciliation and debt collection processes.
• Experience using EXO or MYOB software (advantage) and Microsoft Excel.
• Strong numerical accuracy and attention to detail.
• Clear and professional written and verbal communication skills.
• A confident, respectful and persistent approach to collections.
• The ability to work independently and as part of a team.