Accounts Receivable Administrator

Essity; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Diverse portfolios

Supportive team

Career development

Cross-functional exposure

Job summary

Essity, a global hygiene and health company, seeks an experienced Accounts Receivable Administrator in Springvale, Australia. You will own a diverse portfolio of customer accounts, drive collections, reconciliations, disputes and account maintenance, collaborating with Sales, Customer Service, Supply Chain and Finance to improve payment outcomes.

You’ll analyze aging, manage credit terms, and contribute to month-end close in a fast-paced, global org.

Qualifications

• Minimum 5 years' experience managing complex, high-value customer accounts.
• Strong collection, reconciliation and dispute resolution experience.
• Proven ability to build relationships and influence stakeholders across multiple functions.
• Strong analytical and problem-solving skills with the ability to identify and address root causes.
• Excellent communication, organizational and time management skills.

Responsibilities

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances.
• Investigate and resolve payment disputes, deductions, claims and account discrepancies.
• Perform detailed account reconciliations and identify root causes of payment issues.
• Build strong relationships with customers and internal stakeholders to achieve positive payment outcomes.
• Assess customer creditworthiness and support the management of credit limits and payment terms.
• Analyze aged receivables, collection trends and customer payment behaviors.
• Contribute to reporting, month-end activities, balance sheet reconciliations and audit requirements.
• Support continuous improvement initiatives to enhance credit control processes and reduce future disputes.
• Partner with Sales, Customer Service, Supply Chain and Finance teams to resolve complex account issues and improve business outcomes.

Skills

Accounts Receivable

Collections

Dispute Resolution

Reconciliations

Stakeholder Management

Analytical Thinking

Communication

Time Management

Prioritization

ERP experience

Tools

SAP

Excel

Job description

Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose.

Accounts Receivable Administrator

Play a key role in supporting the financial health of our business. Based in Springvale, this is an opportunity to join a highly collaborative and supportive finance team where you'll manage a portfolio of customer accounts, build strong stakeholder relationships and contribute to positive business outcomes.

This role is ideal for an experienced Accounts Receivable professional who enjoys solving problems, navigating complex accounts and working closely with both customers and internal teams to drive results.

About the Role

Reporting to the Accounts Receivable Team Leader, you will take ownership of a diverse portfolio of customer accounts, managing collections, reconciliations, dispute resolution and account maintenance activities. This is far more than a traditional collections role. You'll be responsible for investigating issues, identifying root causes and collaborating across the business to resolve barriers to payment.

Working within a complex and fast-paced environment, you'll have the opportunity to broaden your experience, manage high-value accounts and develop a deep understanding of how a large global organization operates.

What You Will Do

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances.
• Investigate and resolve payment disputes, deductions, claims and account discrepancies.
• Perform detailed account reconciliations and identify root causes of payment issues.
• Build strong relationships with customers and internal stakeholders to achieve positive payment outcomes.
• Assess customer creditworthiness and support the management of credit limits and payment terms.
• Analyze aged receivables, collection trends and customer payment behaviors.
• Contribute to reporting, month-end activities, balance sheet reconciliations and audit requirements.
• Support continuous improvement initiatives to enhance credit control processes and reduce future disputes.
• Partner with Sales, Customer Service, Supply Chain and Finance teams to resolve complex account issues and improve business outcomes.

Who You Are

You are an experienced Accounts Receivable professional who brings commercial judgement, strong stakeholder management skills and the confidence to work independently. You enjoy investigating issues, challenging the status quo and finding practical solutions that deliver results.

To be successful in this role, you will bring:

• Minimum 5 years' experience managing complex, high-value customer accounts.
• Strong collection, reconciliation and dispute resolution experience.
• Proven ability to build relationships and influence stakeholders across multiple functions.
• Strong analytical and problem-solving skills with the ability to identify and address root causes.
• Excellent communication, organizational and time management skills.
• Ability to prioritize competing demands within a fast-paced environment.
• Experience using ERP systems, with SAP highly regarded.
• Advanced proficiency in Microsoft Excel.

Experience managing major customer accounts, FMCG retail accounts or large B2B portfolios will be highly regarded.

What We Can Offer You

Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.

In addition, you'll benefit from:

• Hybrid working arrangement is based at our Springvale office.
• Exposure to a diverse portfolio of complex customer accounts.
• A highly supportive and collaborative team environment.
• Opportunities to broaden your technical and commercial finance experience.
• Visibility across multiple business functions and senior stakeholders.
• Career development opportunities within a global organization committed to growth and learning.

Innovate for Good | Excel Together | Be You With Us

Application End Date:
22 Oct 2026
Job Requisition ID:
Essity265265