Accounts Executive - Mandarin Speaking

EBR Ever Better Recruitment; Sydney; Presencial; AUD 70 000 - 100 000; Tempo integral

Resumo da oferta

EBR Ever Better Recruitment seeks a Mandarin-speaking Accounts Executive based in Sydney to manage client relationships and drive revenue within a fast-paced financial services environment.

The role involves sales via telephone solicitation, onboarding coordination, collaboration with back-office teams, and adherence to regulatory guidelines to ensure compliant trading and customer service excellence.

Qualificações

• Mandarin language proficiency and cross-cultural communication skills.
• Strong sales aptitude with a focus on revenue generation.
• Experience in managing client relationships and delivering service excellence.
• Excellent attention to detail on client data and payment information.
• Effective time management and organizational skills.
• Strong verbal and written communication with persuasive ability.
• Experience in foreign exchange or financial services is a plus.

Responsabilidades

• Manage the relationship with the clients and provide excellent customer service
• Through client management via telephone solicitation: solicit orders, price up the order/trade and execute the order via client instructions
• Work with Sales Support staff for on-boarding process
• Work alongside back office staff to resolve potential issues
• Compliance, Operation or Credit issues of concern
• Work alongside other sales personnel to generate, motivate and support sales team efforts
• Create revenue through open trading deals
• Meet/exceed revenue and new account targets set by supervisor on a monthly basis
• Perform ongoing analysis on new/existing client portfolios
• Independently identify and pursue new business opportunities through prospecting, market analysis and networking.
• Adherence to company compliance and regulatory requirements and guidelines

Conhecimentos

Mandarin

Sales

Client management

Attention to detail

Time management

Communication

Negotiation

Descrição da oferta de emprego

Based in Sydney, our client is a trusted global payment and risk management solutions specialist who offers a comprehensive range of global payment and foreign exchange services, including foreign currency drafts, wire transfers, risk management tools with designated Account Executives. We are looking for an experienced Mandarin Speaking Accounts Executive to work in a highly dynamic and rewarding working environment ASAP!

Your responsibilities include:

• Manage the relationship with the clients and provide excellent customer service
• Through client management via telephone solicitation: solicit orders, price up the order/trade and execute the order via client instructions
• Work with Sales Support staff for on-boarding process
• Work alongside back office staff to resolve potential
• Compliance, Operation or Credit issues of concern
• Work alongside other sales personnel to generate, motivate and support sales team efforts
• Create revenue through open trading deals
• Meet/exceed revenue and new account targets set by supervisor on a monthly basis
• Perform ongoing analysis on new/existing client portfolios
• Independently identify and pursue new business opportunities through prospecting, market analysis and networking.
• Adherence to company compliance and regulatory requirements and guidelines

Required Skills

Experience/ Requirements:

• Strong sales and analysis skills for successful business generation
• Extreme attention to detail, particularly with respect to client information and payment data
• Insight and experience to protect the company’s commercial priorities and positively drive client relationship
• Excellent time management
• Organization, verbal and visual presentation, and a proactive approach to sales
• Strong verbal and written communication ability
• Strong interpersonal skills, professional deportment and the ability to persuade
• Experience in the field of foreign exchange services
• Strong mathematical skills

Authority

• Must be RG 146 certified or will to undertake studies.
• Options: only those authorized by the company as certified to sell Options for the company have the authority to do so
• To negotiate and book trades - most offices spots and forwards only
• To solicit business on behalf of the organisation

Work Health & Safety obligations

• Maintain the safe and healthy conduct of anyone under your care (including visitors and contractors)
• Set an example to other employees by actively demonstrating and promoting safe work methods
• Support your Manager and your staff to meet their obligations under the Work Health Safety Policy
• Advise your manager if you believe you are unable to meet your obligations for WHS due to time or resources restrictions
• Accept accountability for reporting all incidents, injuries and near misses
• Ensure that you provide the necessary on the job training to employees on safe work methods
• Ensure that the working conditions under your control are safe and that potential safety concerns/issues are promptly acted upon