Accounting Manager

BridgePoint Group; North Sydney Council; On-site; AUD 120,000 - 160,000; Full time

Job summary

BridgePoint Group in North Sydney is seeking a seasoned Manager to lead the Business Services team, delivering high-quality client service and driving strategic initiatives aligned with the firm’s goals. You will oversee client relationships, manage workflows and budgets, and coach staff to achieve excellence while collaborating with onshore and offshore colleagues to ensure timely outputs.

The role requires CAANZ/CPA qualification, 10+ years in Australian practice, and strong skills with Xero

Qualifications

• CAANZ or CPA qualification is required
• 10+ years of experience in Australian professional practice
• Experience with Xero accounting software
• Proficient in Microsoft Excel
• Leadership training desirable

Responsibilities

• Lead and manage client relationships and deliver timely, high-quality advice and documentation
• Oversee workflow to meet firm standards and budget expectations
• Provide development, coaching and mentoring for team members
• Collaborate with onshore and offshore teams to ensure smooth delivery
• Contribute to the firm’s financial management and billing processes

Skills

Team leadership

Coaching/Mentoring

Client relationships

Education

CAANZ or CPA qualified

Leadership training

Tools

Xero

Microsoft Excel

Job description

Company Description

BridgePoint Group is a results-driven boutique firm that supports the sustainable future of client businesses through proven advisory, accounting, and strategic methods. The firm brings together industry experts with deep insights, business skills, and experience to help clients achieve long-term success aligned with their individual goals. BridgePoint Group uses a team-based, cross-functional approach so every team member understands client challenges and can address root causes rather than surface issues. Core services include Accounting, Government Grants & Incentives, Taxation, Corporate Advisory, Strategy and Planning Consulting, Risk Management, SMSF, and Commercial Legal. Team members collaborate closely, offering professional guidance and practical solutions that deliver exceptional results.

Role Description

The role of Manager has responsibilities across three domains:

• Clients: Manage and lead the team to deliver a high-quality client experience through clear communication, strong workflow management and timely delivery of advice and documentation. Build trusted client relationships and help them to achieve things beyond their own limits.
• Team: Support and guide team members to contribute their best work, foster a motivating and engaging culture, and develop their skills and career.
• Firm: Contribute to achieving the Firm's client value proposition, employee value proposition and financial objectives.

Key Responsibilities

With the clients:

• Manage client relationships and ensure accurate, timely, professional communication with them.
• Manage workflow to meet firm standards for timely completion of work.
• Clearly scope engagements and achieve client acceptance of scope and budget.
• Anticipate client needs and consistent with the firm's mission and strategy, suggest additional services and make internal referrals where those are consistent with client needs.
• Review work for all entity types with a high attention to detail and ensure delivery of a consistent, high-quality product where the delivery standard is excellence over perfection.
• Foster and develop a client-focused mindset within the team, encouraging team members to consider how we can best support clients to achieve outcomes beyond what they thought possible.

With the team:

• Lead, train, plan, communicate and support the development of team members.
• Provide team members with timely feedback, support and training on each job.
• Support team members to work efficiently, understand priorities and deliver work within agreed budgets and timeframes.
• Where possible, plan work in advance to maintain a consistent workload and minimise periods of excessive time pressure, including maintaining a rolling three-month workflow planner.
• Ensure you and your team attend and participate in all meetings and training as required.

With the firm:

• Support and collaborate closely with other managers, both onshore and offshore, to ensure workflow and capacity are managed smoothly across the firm.
• Work collaboratively with all onshore and offshore team members to support the high-quality and timely delivery of work.
• Contribute to the overall performance of the Business Services team.
• Support the firm's financial management, including: Preparing weekly billings | Monitoring and collecting debtors. | Completing a detailed monthly review of WIP and write offs.| Complete the monthly Management Control Plan to monitor workflow, WIP, billing, debtors, team capacity and key operational priorities. | Supporting jobs to be completed, billed and finalised in a timely manner. | Communicating expectations regarding billing mid-month.
• Identify opportunities to improve workflow, communication and service delivery across the firm.
• Provide clear instructions and budgets to your team members for each job you delegate, to support their understanding, and the efficient and timely delivery of outputs.
• Continue to develop technical, software and professional skills through active participation in training, learning and development activities, and team meetings.

Qualifications

• CAANZ or CPA qualified
• Leadership training desirable (ideally the Human Synergistics model)
• 10+ years' experience in Australian professional practice
• Above-average technical expertise handling all accounting and tax work
• Experience and/or skills with Xero accounting software and Microsoft Excel
• Experience in training, coaching, mentoring or supervising employees is highly desirable

Personal Attributes

• Demonstrates integrity, emotional intelligence, accountability and sound judgement.
• Communicates clearly and professionally with clients, team members and key stakeholders.
• Builds trusted relationships and manages expectations effectively.
• Plans, prioritises and manages workflow, capacity and deadlines across the team.
• Shows strong business acumen, financial awareness and a client-focused mindset.
• Coaches, develops and supports team members to deliver high-quality work.
• Provides clear feedback, delegates effectively and manages performance constructively.
• Approaches challenges with resilience, adaptability and practical problem solving. Looks for opportunities to improve workflow, service delivery and team effectiveness.
• Demonstrates a positive, collaborative and professional approach in working with onshore and offshore team members.
• Accepts accountability for personal and team performance outcomes.