Account Manager - TechOne Direct

Work Initiatives; Brisbane; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive remuneration package

Employee share plan

Salary packaging options

Purchase Leave program (up to 10 extra

Amazing Culture: Employer of Choice

Team events and diversity initiatives

Flexible hours

Free gym membership

LinkedIn Learning access

Job summary

TechnologyOne Direct is seeking an experienced Account Manager to drive monthly, quarterly and annual sales and pipeline targets through proactive, phone-based engagement with our existing client base. You will identify opportunities, qualify leads and develop strong, long-term relationships with key decision-makers.

In this role you will partner with regional teams to progress opportunities, deliver exceptional customer experiences and expand the customer base.

Qualifications

• Proven success in account management and B2B sales.
• Strong communication and negotiation skills across all levels.
• Ability to understand customer objectives and translate into solutions.

Responsibilities

• Manage a portfolio of existing customers to drive growth and retention.
• Achieve revenue targets by identifying, qualifying and closing sales opportunities.
• Develop and maintain a strong sales pipeline with accurate forecasting.
• Collaborate with regional sales teams to progress opportunities and expand the customer base.
• Identify upsell, cross-sell and expansion opportunities within accounts.

Skills

Account management

Sales negotiations

Stakeholder engagement

Job description

We're looking for an experienced Account Manager to join our TechnologyOne Direct sales team. In this role, you'll be responsible for driving monthly, quarterly and annual sales and pipeline targets through proactive, primarily phone-based engagement with our existing client base. You'll play a key role in identifying and developing sales opportunities, generating qualified pipeline and creating strong commercial outcomes.

You'll also work closely with our regional sales teams to support the progression of opportunities and contribute to the overall growth of our customer base. What you'll be doing… Manage a portfolio of existing customers, driving growth, retention and expansion across named accounts.

Achieve revenue targets by identifying, qualifying and closing sales opportunities within your portfolio. Understand customer needs and align TechnologyOne solutions to their business priorities, positioning yourself as a trusted advisor. Build and maintain strong, long-term relationships with customers and key stakeholders, including C-suite and senior decision-makers.

Act as the primary point of contact for customers, ensuring clear communication and a consistently high level of service. Proactively identify upsell, cross-sell and expansion opportunities across the existing customer base. Build and maintain a strong, qualified sales pipeline and provide accurate forecasting against monthly, quarterly and annual targets.

Partner closely with regional sales teams to progress opportunities and maximise customer growth. Drive continuous improvement across sales processes, customer engagement and ways of working. Your Talents…

Proven sales experience, ideally in B2B environments. Strong communication and negotiation skills, with the ability to engage stakeholders at all levels. Ability to understand customer objectives, buying criteria and decision-making processes to build long-term partnerships.

Strong product acumen with the ability to translate customer needs into effective solutions. Thrives in a fast-paced environment, working across multiple stakeholders to deliver an exceptional customer experience. A team player with a good sense of humour

Why Join us? TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us deliver on our mission to better our community.

Our core values and culture unleash the boundless potential of creativity, innovation and the entrepreneurial spirit within our people. When you experience Life at TechnologyOne you'll see that our team enjoys an extensive array of benefits, including foundation charity activities, which all cultivate a vibrant workplace our people are very proud to be involved with. Benefits…

Competitive remuneration package Access to our industry leading employee share plan Salary packaging options Up to 10 days of additional leave via our Purchase Leave program Amazing Culture: 8 x Australian Business Awards "Employer of Choice" winner We love our team events & celebrate diversity Flexible hours: we are family-friendly and value life outside of work Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7).

Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice Free breakfast and coffee on-site Accelerate your growth with full access to LinkedIn Learning and a clear career framework that maps your path to success. Who we are… At TechnologyOne (ASX: TNE), we're more than Australia's largest top 50 ASX enterprise SaaS company; we're a team driven by purpose!

Our global SaaS ERP solution powers over 1,300 leading organisations, including government, education, health, and financial services. We take full responsibility for delivering outcomes - reducing time, cost, and risk; therefore, our customers can focus on what matters most. For over 38 years, we've been helping communities and organisations thrive by making life simple through innovative technology.

Ready to make a real difference? Join us and help shape the future of enterprise technology while building a career that matters.