Account Manager - QLD

C01 Cochlear Limited (Australia); Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Cochlear Limited in Brisbane is seeking an Account Manager to support customers across Northern Brisbane to the Sunshine Coast. You will combine your clinical understanding with commercial acumen to drive growth and deliver outcomes for patients and clinicians.

The role involves partnering with ENT surgeons and audiologists, delivering education and training, and traveling regularly within the territory to expand access to Cochlear's implantable hearing solutions.

Qualifications

• Audiology experience or equivalent in hearing healthcare.
• Medical device or surgical sales experience with clinicians.
• Strong communication and stakeholder management skills.
• Experience supporting surgeons or healthcare professionals in a customer-facing role.

Responsibilities

• Support clinicians and healthcare professionals in theatres and clinics.
• Deliver education and training programs to customers.
• Drive business growth by expanding Cochlear's implantable solutions in the territory.
• Build and maintain relationships with ENT surgeons and audiologists; travel within territory.

Job description

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

Account Manager | Northern Brisbane & Sunshine Coast Territory

We're looking for a commercially driven Account Manager to join our ANZ Sales team, supporting customers across Northern Brisbane through to and including the Sunshine Coast. This is an exciting opportunity for either: Audiology professionals looking to move into a customer‑facing commercial role, or Experienced medical device or surgical sales representatives who enjoy working in theatre environments and partnering with healthcare professionals. In this role, you'll combine your clinical understanding, relationship‑building skills, and commercial acumen to drive business growth and deliver exceptional outcomes for customers and patients. You will work closely with ENT surgeons, audiologists, operating theatre teams, and healthcare professionals, providing surgical support, delivering education and training programs, and helping expand access to Cochlear's implantable hearing solutions throughout the territory. Territory: Northern Brisbane to and including the Sunshine Coast. Regular travel throughout the region is required.

About You

• Audiology experience, including hearing aid, cochlear implant, bone conduction, or broader hearing healthcare backgrounds
• Medical device, surgical, theatre‑based, or healthcare sales experience
• Experience supporting clinicians, surgeons, or healthcare professionals in a customer‑facing environment
• Strong commercial acumen and a track record of building and growing customer relationships
• Excellent communication, presentation, and stakeholder management skills

Required Experience & Skills

• Bachelor's degree in Audiology, Healthcare, Nursing, Business, Life Sciences, or a related discipline
• 3+ years' experience in healthcare, medical device, clinical support, audiology, or sales environments
• Proven ability to build and manage relationships with healthcare professionals
• Strong planning, organisational, and territory management skills
• Ability to work independently while collaborating effectively across teams
• Highly Regarded Experience in audiology, hearing aid sales, cochlear implants, bone conduction technologies, or hearing healthcare
• Experience in surgical, medical device, theatre‑based, ENT, neurology, implantable devices, or capital equipment sales
• Experience supporting clinicians or surgeons during procedures or within operating theatre environments

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com.

We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.