Account Manager: National Brand Uniform Programs

Alligator Manufacturing; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Alligator Manufacturing in Melbourne seeks a highly organised Account Manager to support and manage key uniform programme accounts. You will oversee order processing, stock management, programme administration and proactive customer communication from concept through to delivery, ensuring client satisfaction across nationwide brands.

This role requires a proactive problem-solver who can coordinate multiple projects and deadlines, collaborate with internal teams, and maintain meticulous

Qualifications

• Grade 12 (Matric) completed.
• 5–10 years' experience in account management, customer service, sales support, order processing, or programme coordination.
• Strong administrative and organisational abilities.
• Experience managing customer relationships and handling customer enquiries.
• Excellent written and verbal communication skills.
• Strong problem-solving and project coordination abilities.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Experience with ERP systems (Accumatica) advantageous.
• Ability to manage multiple projects and deadlines simultaneously.

Responsibilities

• Support and manage key uniform programme accounts.
• Ensure seamless processing of customer orders.
• Coordinate branding and design requirements.
• Maintain customer communication throughout the order lifecycle.
• Assist with stock management and programme administration.

Skills

Account management

Customer service

Sales support

Order processing

Programme coordination

Project coordination

Communication skills

Microsoft Excel

ERP experience (Accumatica)

Stock management

Education

Grade 12

Tools

Accumatica ERP

Job description

Alligator Manufacturing in Melbourne seeks a highly organised Account Manager to support and manage key uniform programme accounts. You will oversee order processing, stock management, programme administration and proactive customer communication from concept through to delivery, ensuring client satisfaction across nationwide brands.

This role requires a proactive problem-solver who can coordinate multiple projects and deadlines, collaborate with internal teams, and maintain meticulous