Account Manager - Marine

Gallagher; North Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Tuition assistance

Wellbeing program

Employee stock purchase plan

Volunteer days

Rewards program

Job summary

Gallagher is seeking an experienced Account Manager for its Marine, Transport & Logistics team in Australia. The role focuses on managing a sizeable portfolio of marine and commercial clients, delivering tailored risk and insurance solutions, and negotiating with insurers to secure favorable outcomes.

You will work with a seasoned team to develop relationships, provide proactive service, and contribute to portfolio growth while upholding Gallagher's standards and values.

Qualifications

• Minimum 5 years' experience in insurance broking or account management.
• Experience managing mid-market to large commercial or marine clients.
• Strong technical insurance knowledge and a client-focused approach.
• Proven ability to develop business opportunities and contribute to portfolio growth.

Responsibilities

• Manage a portfolio of marine, transport, logistics and commercial clients.
• Coordinate the end-to-end renewal process, including strategy meetings, market engagement, reporting, policy amendments and placements.
• Provide informed risk advice and develop tailored insurance solutions that align with clients' objectives.
• Build and maintain strong relationships with insurers, underwriting agencies and stakeholders.
• Assist in the development of new business opportunities and support growth initiatives across the portfolio.
• Manage insurer negotiations to achieve optimal coverage and outcomes for clients.
• Monitor and manage debtor performance and portfolio profitability.
• Mentor and support junior team members and promote team collaboration.
• Act as a Gallagher brand ambassador within the marine and transport industry.

Skills

Account management

Marine insurance

Insurance broking

Client service

Negotiation

Stakeholder management

Education

Tier 1 Broking qualification

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Join Gallagher - A Global Leader in Insurance, Risk Management and Consulting

Are you ready to take your career to the next level with a company that values innovation, collaboration and professional growth? Gallagher is a global leader in insurance broking, risk management, and consulting, with over 71,000 employees across 130 countries. We combine global reach with local expertise, and our commitment to being a socially responsible and ethical organisation is expressed through our Shared Values, The Gallagher Way.

We are proud to be recognised as one of Insurance Business Australia's Top Insurance Employers and Forbes' Best Employer for Women. At Gallagher, we believe in investing in our people and creating opportunities for success.

About the Role

We are seeking an experienced and driven Account Manager to join Gallagher's Marine, Transport & Logistics team. This role will be responsible for managing a significant portfolio of marine and commercial clients, delivering exceptional client service, and supporting the continued growth of one of Australia's leading specialist marine insurance practices.

Working alongside a highly experienced team, you will be responsible for developing and maintaining strong client relationships, delivering tailored risk and insurance solutions, and negotiating competitive outcomes with local and international insurers.

Key Responsibilities

• Manage a portfolio of marine, transport, logistics and commercial clients.
• Coordinate the end-to-end renewal process, including strategy meetings, market engagement, reporting, policy amendments and placements.
• Provide informed risk advice and develop tailored insurance solutions that align with clients' operational and commercial objectives.
• Build and maintain strong relationships with insurers, underwriting agencies and key industry stakeholders.
• Assist in the development of new business opportunities and support growth initiatives across the portfolio.
• Manage insurer negotiations to achieve optimal coverage and commercial outcomes for clients.
• Monitor and manage debtor performance and portfolio profitability.
• Mentor and support junior team members while contributing to a collaborative team culture.
• Act as a Gallagher brand ambassador within the marine and transport industry.

About You

To be successful in this role, you will ideally possess:

• Minimum 5 years' experience in insurance broking or account management.
• Experience managing mid-market to large commercial or marine clients.
• Strong technical insurance knowledge and a client-focused approach.
• Demonstrated ability to manage multiple priorities and deliver high-quality service outcomes.
• Excellent communication, negotiation and stakeholder management skills.
• Proven ability to develop business opportunities and contribute to portfolio growth.
• Tier 1 Insurance Broking qualification (or equivalent).
• Marine insurance experience preferred but not essential for candidates with strong commercial broking backgrounds and a desire to specialise.

Why Join Gallagher?

• Grow Your Career: Unlock personalised career pathways, access tailored training programs, and benefit from tuition assistance to support your professional growth.
• Prioritise Your Wellbeing: Take advantage of our wellbeing initiatives, including an employee assistance program, additional Lifestyle Leave, and resources to help you stay balanced and healthy.
• Enjoy Rewards and Benefits: Save with Gallagher Rewards, offering discounts at over 350 major retailers. Plus, participate in our Employee Stock Purchase Plan and explore salary-sacrificed superannuation options.
• Make a Difference: Give back to the community with paid volunteering days to support causes close to your heart.
• Be Part of an Inclusive Culture: Join a workplace that celebrates diversity and inclusion, welcoming people of all backgrounds, faiths, sexual orientations, gender identities, and lifestyle choices.

Important Information:

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or an external third-party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration.