Account Manager | Fruit And Veg

Primary Connect; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Tool of trade vehicle

Employee benefits including discounts

Hybrid working model

Job summary

Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.

As an Account Manager in Melbourne, you will deepen relationships with established Fresh produce customers, drive organic growth, and coordinate with Woolworths Group partnerships to deliver robust supply chain solutions.

Qualifications

• FMCG and/or direct Fruit & Veg experience in account management or similar.
• Strong background in supply chain or transport logistics.
• Proven ability to deliver client-focused solutions.
• Excellent relationship management and stakeholder engagement.
• Ability to work autonomously and collaborate with national teams remotely.
• Experience with AI or digital tools for insights.
• Willingness to travel across VIC weekly and TAS quarterly.

Responsibilities

• Deepen relationships with Fresh produce customers for growth.
• Drive organic growth within existing customer base.
• Oversee customer experience and supply chain solutions.
• Regular face-to-face meetings to build long-term relationships.
• Identify opportunities based on conversations and guidance from FV BDM.

Skills

FMCG/Fruit & Veg background

Account management

Supply chain

Client-focused solutions

Relationship management

Autonomous / remote collaboration

AI and data tools

Sales frameworks knowledge

Willingness to travel

Job description

• Deepen relationships with our existing customer base for organic growth
• Hybrid working with regular travel across VIC & TAS
• Cremorne location, Melbourne

As an Account Manager, you will play a key part in our growth strategy. You'll strengthen existing customer relationships and unlock new opportunities across storage, landside logistics, international services and container destuffing, all backed by the scale, infrastructure and partnerships of Woolworths Group.

Welcome to Primary Connect+

Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.

We have been solving logistics problems and delivering value to Fruit & Vegetable customers since 2003.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community.

• We create a thriving team experience through a culture of belonging that champions safety and well-being for our people and partners.
• We're a team-first organisation. We'll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration, tool of trade vehicle and access to a number of employee benefits including discounts across our brands under Woolworths Group.
• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.
• A range of programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app.

What you’ll do

• Deepen relationships with our valued and established Fresh produce customers through strategic engagement and establishing long-term, sustainable strategic value creation and growth opportunities
• Drive organic growth (services and revenue) within the existing customer base through a deeply customer-centric account management approach.
• Oversee an exceptional customer experience and robust customer-centric supply chain solutions to achieve financial and customer satisfaction targets.
• Establishing and enhancing operational and relationship management through regular face to face meetings to build long-term customer relationships.
• Identifying potential opportunities and leads based on conversations, analysis and strategic guidance from FV Business Development Manager

What you’ll bring

• An FMCG and/or direct Fruit & Veg background with experience in an account management, commercial buying or category management or similar role
• A strong background in Supply Chain and/or Transport Logistics
• Proven experience delivering client-focused solutions based on customer needs
• Strong relationship management and stakeholder engagement, with the presence to influence senior leaders
• The ability to work autonomously and collaborate remote with national teams
• Exposure to AI and digital tools to generate insights and leads
• Familiarity with sales frameworks is a plus, and training will be provided
• Flexibility to travel across VIC (weekly) and TAS (quarterly)
• A 'can-do' attitude, with high personal drive and ownership

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.'

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency