Account Manager VIC & TAS

Woolworths Group; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Tool of trade vehicle

Employee discounts

Job summary

Woolworths Group's Primary Connect is seeking an Account Manager in Melbourne to deepen relationships with our Fresh produce customers and unlock new opportunities across storage, landside logistics, international services and container destuffing, all backed by the scale and partnerships of Woolworths Group.

You will drive organic growth within the existing customer base through a customer‑centred account management approach, lead regular face‑to‑face meetings, and collaborate with national

Qualifications

• FMCG and/or direct Fresh Produce background.
• Experience in account management or category management.
• Strong relationship management and stakeholder engagement.
• Willingness to travel across VIC weekly and TAS quarterly.

Responsibilities

• Deepen relationships with Fresh produce customers through strategic engagement.
• Drive organic growth within the existing customer base.
• Oversee a robust customer experience and end-to-end supply chain solutions.
• Arrange regular face-to-face meetings to build long-term relationships.

Skills

Account management

FMCG background

Supply chain

Relationship management

Travel readiness

Stakeholder engagement

AI tools awareness

Tools

AI tools

Job description

Deepen relationships with our existing customer base for organic growthHybrid working with regular travel across VIC & TASCremorne location, MelbourneAs an Account Manager, you will play a key part in our growth strategy. You'll strengthen existing customer relationships and unlock new opportunities across storage, landside logistics, international services and container destuffing, all backed by the scale, infrastructure and partnerships of Woolworths Group.Welcome to Primary Connect+Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.We have been solving logistics problems and delivering value to Fruit & Vegetable customers since 2003.What you’ll experienceEverything we do is driven by a culture of care for our team, customers, and community.We create a thriving team experience through a culture of belonging that champions safety and well-being for our people and partners.We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.We offer competitive remuneration, tool of trade vehicle and access to a number of employee benefits including discounts across our brands under Woolworths Group.A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.A range of programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app.What you’ll doDeepen relationships with our valued and established Fresh produce customers through strategic engagement and establishing long-term, sustainable strategic value creation and growth opportunitiesDrive organic growth (services and revenue) within the existing customer base through a deeply customer-centric account management approach.Oversee an exceptional customer experience and robust customer-centric supply chain solutions to achieve financial and customer satisfaction targets.Establishing and enhancing operational and relationship management through regular face to face meetings to build long-term customer relationships.Identifying potential opportunities and leads based on conversations, analysis and strategic guidance from FV Business Development ManagerWhat you’ll bringAn FMCG and/or direct Fruit & Veg background with experience in an account management, commercial buying or category management or similar roleA strong background in Supply Chain and/or Transport LogisticsProven experience delivering client-focused solutions based on customer needsStrong relationship management and stakeholder engagement, with the presence to influence senior leadersThe ability to work autonomously and collaborate remotely with national teamsExposure to AI and digital tools to generate insights and leadsFamiliarity with sales frameworks is a plus, and training will be providedFlexibility to travel across VIC (weekly) and TAS (quarterly)A 'can-do' attitude, with high personal drive and ownershipEndless possibilities with Woolworths GroupWe’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusionEmployer of Choice for Gender Equality - Workplace Gender Equality AgencyOur Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.