National Pallet Controller

Primary Connect; Geehi; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Primary Connect is seeking a seasoned logistics professional to lead end-to-end pallet control and ULD operations across multiple sites in Australia. You will drive transformation of ULD flows, minimise loss and cost, and mentor dispersed teams while partnering with suppliers and Woolworths brands.

The role is hybrid, based in Sydney or Brisbane, with a two-month ramp to a two-then-three day in-office pattern, and flexible hours within 6am–6pm.

Qualifications

• Experience in pallet control management in supply chain logistics or network operations.
• Ability to influence and energise large, geographically dispersed operational teams.
• A track record of embedding change and leading operational teams through complex business implementations.
• A passion for data – you know how to make numbers talk and drive results.
• A high level of enthusiasm & drive for making things better, faster, and more cost-efficient.
• Experience in pallet control software systems is highly desirable.

Responsibilities

• Manage end-to-end operations for all pooled and internal Unit Load Devices (ULDs) across three sites.
• Lead the transformation and optimisation of ULD flows, minimising loss/damage and costs.
• Provide strategic leadership, mentoring, and support to geographically dispersed ULD Teams and DC Returns Co-Ordinators.
• Support negotiation and management of multi-million-dollar contracts with key suppliers, with support from Woolworths legal team.
• Support national ULD compliance strategy, lead investigations into non-conformance, and inform regional strategy.
• Collaborate with stakeholders across Primary Connect, Woolworths Supermarkets, BIG W, and other areas to develop and implement national ULD strategy.

Skills

Pallet control

Team leadership

Change management

Data analytics

Tools

Pallet control software

Job description

• Bring your asset inventory management experience and passion for people to a national level
• Inspire site-based and support teams to adopt effective pallet control practices
• Hybrid role based in Sydney or Brisbane

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We're delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact. Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

What you'll do

• Manage end-to-end operations for all pooled and internal Unit Load Devices (ULDs) - pallets, crates, and other equipment that keeps goods moving from supplier to store - across three sites.
• Lead the transformation and optimisation of ULD flows, minimising loss/damage and controlling associated costs across Erskine Park, Derrimut and Parkinson DC sites
• Provide strategic leadership, mentoring, and support to geographically dispersed ULD Teams and DC Returns Co-Ordinators
• Support negotiation and management of multi-million-dollar contracts with key suppliers (CHEP, LOSCAM, VPS, Ozkor), with support from the Woolworths legal team.
• Support national ULD compliance strategy, lead investigations into non-conformance, and maintain industry expertise to mitigate business risk and inform regional strategy.
• Collaborate with stakeholders across Primary Connect, Woolworths Supermarkets, BIG W, and other areas to develop and implement national ULD strategy.

What you'll experience

Everything we do is driven by a culture of care for our team, customers, and community.

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We are invested in your success, offering structured career progression and mentorship to help you achieve your professional goals.
• We offer an opportunity to master the latest in AI and emerging technologies through our dedicated training and development programs.
• We offer a hybrid option available after two months (three days in the office, two days from home) and flexible hours of eight hours per day between 6 AM and 6 PM
• A range of programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app.

What you'll bring

• Experience in pallet control management in supply chain logistics or network operations
• Ability to influence and energise large, geographically dispersed operational teams
• A track record of embedding change and leading operational teams through complex business implementations
• A passion for data – you know how to make numbers talk and drive results.
• A high level of enthusiasm & drive for making things better, faster, and more cost-efficient
• Experience in pallet control software systems is highly desirable

We are looking for the person with the right attributes, we can teach you everything else you need to know.

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.'

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.