Account Manager - End-to-End Retail Fixture Projects

HH Global Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

HH Global Group is seeking an Account Manager in Sydney to lead end-to-end print, POS, fixture production and installation programmes across Australia. You will manage brief-to-close-out cycles, coordinate client conversations and drive site readiness, production, freight and installation activities.

The role requires strong project controls, supplier management and a collaborative approach. Travel to client and supplier sites may be required to ensure delivery against agreed specifications.

Qualifications

• Experience delivering print, POS, retail fixtures or installation projects.
• Ability to translate client requirements into briefs, specs and schedules.
• Strong knowledge of end-to-end delivery including production, logistics and site readiness.

Responsibilities

• Own assigned programmes from brief through production, delivery, installation and close-out.
• Work with client stakeholders to clarify timelines, budgets and rollout plans.
• Create production briefs, specifications and supplier instructions.
• Provide input on materials, installation methods and maintenance solutions to meet quality and cost targets.
• Maintain integrated project schedules covering artwork, approvals, production, freight, site readiness and close-out.
• Review supplier quotations for competitiveness, coverage and scope.
• Coordinate artwork, prototypes, approvals and quality-control requirements.
• Manage production suppliers, installers, logistics providers and site contacts.
• Develop rollout plans covering site surveys, access, scheduling and contingency.
• Confirm site readiness, permits, inductions and safety documentation as applicable.
• Monitor activity against spec, budget and dates, identifying risks and acting on them.
• Oversee installation execution to ensure safety and alignment with brand standards.
• Handle installation issues and escalations, involving the Senior Account Manager as needed.
• Coordinate maintenance, repairs and refresh activity to minimize downtime.
• Maintain accurate project/site records and service histories.
• Utilise HH Global platforms for quoting, ordering and invoicing with accurate data.
• Lead project meetings and provide clear updates; represent HH Global within scope.
• Provide flexible delivery support during peak workloads and support team continuity.
• Identify opportunities for continuous improvement and more sustainable production.

Skills

Project management

Client-facing

Multi-site rollout

Budget control

Supplier coordination

Scheduling

Health & safety

MS Office

Problem solving

Tools

Project management tools

Job description

HH Global Group is seeking an Account Manager in Sydney to lead end-to-end print, POS, fixture production and installation programmes across Australia. You will manage brief-to-close-out cycles, coordinate client conversations and drive site readiness, production, freight and installation activities.

The role requires strong project controls, supplier management and a collaborative approach. Travel to client and supplier sites may be required to ensure delivery against agreed specifications.