Account Manager (C&I)

Sungrow; North Sydney Council; On-site; AUD 120,000 - 180,000; Full time

Job summary

Sungrow, a leading solar and energy storage solutions provider, seeks an experienced C&I Account Manager in Australia to drive new customer acquisition and account development across the commercial & industrial sector. You will own customer relationships, identify opportunities and coordinate with project, engineering and product teams to deliver tailored energy solutions.

The role requires strong hunter instincts, 5+ years in the Australian solar or renewable energy industry, and willingness to

Qualifications

• Minimum 5 years of relevant experience in the Australian solar, battery energy storage, electrical or renewable energy industry.
• Demonstrated experience working with C&I EPCs, solar installers, electrical contractors, distributors or solar/BESS OEMs.
• Existing customer relationships and industry networks within the Australian C&I solar, battery or electrical market are highly desirable.
• Proven ability to develop new customers, build strong relationships and identify business opportunities.
• Strong commercial awareness, communication and stakeholder management skills, with a good understanding of C&I solar and battery applications.
• Proactive and confident in customer visits, cold outreach and industry networking, with willingness to travel regularly across Australia.

Responsibilities

• Identify and develop new customers through regular visits and industry networking.
• Build relationships with EPCs, electrical contractors, solar installers, developers, distributors and commercial customers.
• Maintain commercial ownership of opportunities from initial engagement through quotation, negotiation and order conversion.
• Coordinate with internal teams when technical or project support is required.
• Provide market intelligence to support C&I business planning and market strategy.
• Organise customer training, product workshops, roadshows and other customer engagement activities.

Skills

New business development

Relationship building

Account management

Negotiation

Job description

We are looking for an experienced and commercially driven C&I Account Manager to support the continued growth of our Commercial & Industrial (C&I) solar and battery energy storage business across Australia. This is a customer-facing business development role with a strong focus on new customer acquisition, relationship development and opportunity generation.

The successful candidate will actively engage with the market, develop new customer accounts and identify C&I solar and battery opportunities. The role will maintain commercial ownership of customer relationships and opportunities while working closely with internal Project, Engineering, Product and Channel teams to provide the appropriate support. Over time, the Account Manager may also take ownership of selected key accounts and support their long-term development.

Key Responsibilities

1. Business Development & Customer Hunting

• Proactively identify and develop new customers through regular visits, cold outreach, industry networking and existing relationships.
• Build relationships with EPCs, electrical contractors, solar installers, developers, distributors and commercial customers.
• Identify and qualify new C&I solar and battery business opportunities.
• Convert customer engagement into active opportunities and long-term commercial relationships.

2. Account & Opportunity Management

• Build and maintain strong relationships with new and assigned customers.
• Understand customer businesses, project pipelines, commercial requirements and future opportunities.
• Maintain commercial ownership of opportunities from initial engagement through quotation, negotiation and order conversion.
• Coordinate with internal Project, Engineering and Product teams when technical or project support is required.

3. Customer & Channel Engagement

• Organise customer training, product workshops, roadshows and other customer engagement activities.
• Work with distributors and channel partners to develop new customers and business opportunities.
• Coordinate engagement between customers, their project teams, distributors and relevant internal teams.
• Follow up on leads and opportunities generated through customer and market activities.
• Maintain visibility of customer activities, qualified opportunities and sales pipeline.
• Provide regular updates to the C&I Business Development Manager on customer development and key opportunities.
• Monitor and report market trends, customer feedback, competitor activities and emerging opportunities.
• Provide practical market intelligence to support C&I business planning, product positioning and market strategy.

Requirements

• Minimum 5 years of relevant experience in the Australian solar, battery energy storage, electrical or renewable energy industry.
• Demonstrated experience working with C&I EPCs, solar installers, electrical contractors, distributors or solar/BESS OEMs.
• Existing customer relationships and industry networks within the Australian C&I solar, battery or electrical market are highly desirable.
• Proven ability to develop new customers, build strong relationships and identify business opportunities.
• Strong commercial awareness, communication and stakeholder management skills, with a good understanding of C&I solar and battery applications.
• Proactive and confident in customer visits, cold outreach and industry networking, with willingness to travel regularly across Australia.

Personal Attributes

• Proactive, commercially driven and customer-focused.
• Strong hunter mentality and motivated by developing new customers and opportunities.
• Confident in approaching customers and building relationships from initial contact.
• Results-oriented with a strong sense of ownership and accountability.
• Well organised and disciplined in customer and opportunity follow-up.
• Collaborative and comfortable working across commercial, project and technical teams.