Account Manager

CSR Springboard; Unanderra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Supportive culture

Parental leave up to 14 weeks

Superannuation benefits

Job summary

CSR is seeking an experienced Account Manager to lead a key territory including Unanderra, Goulburn, the Southern Highlands and the South Coast to Gerringong. You will nurture long-term relationships, identify growth opportunities, and deliver value-focused solutions for a diverse customer portfolio.

Based in Unanderra, you will drive sustainable sales growth by collaborating with internal teams, developing account plans, and negotiating favourable outcomes while staying ahead of market trends

Qualifications

• Proven experience in Account Management, Business Development, or Territory Sales.
• Strong customer-first mindset and consultative selling approach.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage and grow an established customer portfolio across your territory.
• Execute sales strategies aligned with CSR's growth objectives.
• Identify and secure new business opportunities within the region.
• Build trusted relationships with customers, becoming their key point of contact.
• Develop account plans to support retention, growth, and diversification.
• Partner with internal teams to deliver seamless customer solutions.
• Prepare customer proposals, negotiate commercial outcomes, and close sales opportunities.
• Leverage market insights and customer data to identify trends and growth opportunities.
• Monitor performance against sales targets and take corrective actions.

Skills

Account management

Consultative selling

Relationship building

CRM proficiency

Negotiation

Organisational skills

Education

Formal business qualifications or equivalent

Tools

CRM systems

Sales reporting tools

Job description

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage.

The Opportunity:

CSR is looking for an experienced and driven Account Manager to join our team based in Unanderra, managing a key territory spanning Goulburn, the Southern Highlands, and the South Coast to Gerringong. This is an exciting opportunity for a commercially minded sales professional who enjoys building long-term customer relationships, identifying growth opportunities, and delivering value-focused solutions.

As the face of CSR within your territory, you'll be responsible for managing and growing a diverse portfolio of customers while partnering closely with internal stakeholders to deliver outstanding outcomes. Your focus will be on developing strong customer relationships, uncovering project opportunities, and driving sustainable sales growth through a consultative and solutions-focused approach.

Key Responsibilities:

• Manage and grow an established customer portfolio across your territory
• Execute sales strategies aligned with CSR's growth objectives
• Identify and secure new business opportunities within the region
• Build trusted relationships with customers, becoming their key point of contact
• Develop account plans that support retention, growth, and diversification
• Partner with internal teams to deliver seamless customer solutions
• Prepare customer proposals, negotiate commercial outcomes, and close sales opportunities
• Leverage market insights and customer data to identify trends and growth opportunities
• Monitor performance against sales targets and implement actions to achieve results
• Stay informed on industry developments, market activity, and product innovations

About You

You are a motivated sales professional who thrives on building relationships and achieving results. You're naturally curious, commercially savvy, and enjoy helping customers find the right solutions for their business.

To be successful, you'll bring:

• Proven experience in Account Management, Business Development, or Territory Sales
• A strong customer-first mindset and consultative selling approach
• The ability to build credibility and influence with customers and stakeholders
• Strong commercial acumen and negotiation skills
• Experience using CRM systems and sales reporting tools
• Excellent communication and relationship-building skills
• Strong organisational skills with the ability to manage multiple priorities
• A proactive, resilient, and results-driven attitude
• Formal business qualifications or equivalent industry experience (desirable)

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands