Account Manager

TKR Group; Sydney; On-site; AUD 81,000 - 99,000; Full time

Job summary

TKR Group is seeking an Account Manager – Client Services for a 12‑month contract in Sydney. You will act as the operational heartbeat across multi‑channel TTL campaigns, owning delivery end‑to‑end and ensuring on‑time, on‑budget outcomes for major global brands.

You’ll lead client relationships, guide workflow with creative, strategy and production teams, and mentor junior account executives. This mid‑level role requires strong communication, financial acumen and proactive problem solving.

Qualifications

• 3–5+ years in account management, project management, or production.
• Experience delivering integrated TTL campaigns for global brands.
• Strong understanding of creative and production workflows.
• Proficiency with collaboration tools (Asana, Monday.com, Workfront, Jira).
• Excellent communication, organisation and attention to detail.

Responsibilities

• Serve as the primary client contact across assigned projects.
• Translate briefs into scopes, timelines and delivery plans.
• Coordinate cross‑functional teams to ensure seamless execution.
• Lead weekly status meetings, track progress, risks, and dependencies.
• Manage budgets, POs, invoicing, and reconciliations.

Skills

Account management

Project coordination

Campaign delivery

Client relationships

Budget tracking

Communication

Asana

Monday.com

Workfront

Jira

Tools

Workbook

Job description

Account Manager – Client Services

12‑Month Contract | Global Creative Agency | Sydney

We’re partnering with a leading integrated agency to recruit a confident, commercially savvy Account Manager who thrives in fast‑paced environments and loves being at the centre of campaign delivery. If you’re someone who brings calm, clarity, and momentum to complex projects, this is a role where you’ll shine.

About the Role

As the Account Manager, you’ll be the operational heartbeat across multi‑channel TTL campaigns, owning delivery end‑to‑end and ensuring every moving part lands on time, on budget, and to an exceptional standard. You’ll work closely with creative, strategy, production, and digital teams, acting as the key day‑to‑day contact for clients and internal stakeholders. This is a mid‑level role suited to someone who’s confident managing detail, guiding workflow, and keeping high‑profile global brand work running smoothly.

What You’ll Be Doing

Client Leadership & Communication

• Serve as the primary contact across assigned projects
• Build trusted relationships with client stakeholders
• Maintain clear, consistent communication throughout delivery
• Proactively flag risks and support issue resolution
• Align with senior account leads on priorities and expectations

Campaign & Project Delivery

• Translate briefs into scopes, timelines, and delivery plans
• Manage integrated TTL campaigns across multiple workstreams
• Coordinate cross‑functional teams to ensure seamless execution
• Lead weekly WIP meetings and track progress, risks, and dependencies
• Maintain accurate documentation, approvals, and status reporting

Production & Workflow Oversight

• Oversee production from briefing through QA and final delivery
• Review creative and production outputs for brand and technical accuracy
• Ensure assets are optimised for all relevant platforms
• Drive workflow efficiency, clarity, and accountability

Team Collaboration & Leadership

• Partner closely with creative, strategy, and production teams
• Support and mentor Account Executives
• Contribute to process improvements and delivery standards

Commercial Management

• Manage budgets, estimates, POs, invoicing, and reconciliations
• Track spend vs budget and monitor profitability
• Flag scope changes, overruns, and financial risks early
• Maintain strong evidence discipline and financial integrity

What You Bring

• 3–5+ years in account management, project management, or production
• Proven experience delivering integrated TTL campaigns
• Strong understanding of creative and production workflows
• Experience with global or large brands (highly advantageous)
• Solid financial acumen, budgeting, forecasting, job tracking
• Proficiency in tools like Asana, Monday.com, Workfront, Jira, Workbook
• Exceptional communication, organisation, and attention to detail
• Calm, solutions‑focused mindset under pressure
• A proactive, accountable, collaborative approach

Why This Role?

You’ll join a high‑performing team delivering work for major global brands, with the opportunity to influence workflow, elevate delivery standards, and contribute to meaningful campaign outcomes

Additional information

• Leading Retail Advertising Agency
• ASAP Start
• $90,000 Inc