Account Manager

Revolution360; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

Revolution360 is Australia’s leading bespoke out-of-home media company, with a focus on a high-impact Street Poster network. The role drives revenue growth, expands market share and builds long-term client relationships across NSW and beyond.

The successful candidate will manage key accounts, negotiate briefs, and represent the Sales Director when required, while achieving set targets and budgets in a semi-autonomous capacity with senior clients.

Qualifications

• Minimum 2 years Sales experience in a related industry with a demonstrated track record of success
• Tertiary qualification in commercial, marketing or business disciplines is essential
• Strong knowledge of sales methodologies and forecasting requirements
• Proficient with Word, PowerPoint and Excel

Responsibilities

• Promote Revolution360 benefits to new and existing customers and secure new business
• Develop relationships with key clients to maximize opportunities and understand needs
• Forecast forward revenue and monitor progress against targets
• Lead negotiations on briefs and deliver profitable outcomes
• Represent the Sales Director in their absence and support senior management

Skills

Verbal communication

Written communication

Sales and negotiation

Business development

Territory planning

Customer management

Presentation skills

Stakeholder management

Time management

Education

Tertiary qualification in commercial/marketing/business

Tools

Word

PowerPoint

Excel

Job description

Revolution360 is the number one bespoke out-of-home media company in Australia. Our Street Poster network is second to none. What started as a guerrilla urban network is now a fully-fledged legitimate product in the out-of-home space with accountability and measurability to rival the biggest out-of-home players.

From a creative standpoint, we have a host of specialists who can create media firsts and truly intuitive client solutions that are best in class. Our relationships, experience and understanding of the bespoke media landscape makes us the sensible first choice for clients and agencies.

We foresee huge growth in our future opening up exciting potential for both staff and clients.

The main objective of this role is to undertake sales activities to deliver revenue growth and market share with existing and new customers through a focus on customer service, effective sales representation of Revolution360 and sales negotiation to the customer base.

The position holder must achieve set targets and budgets for the allocated territory and be able to represent Revolution360 in a semi-autonomous role with senior clients.

The position holder wins new business, develops existing clients and builds rapport with customers to forge long term business relationships.

The position holder must also represent the Sales Director in their absence both internally and externally where directed.

Key Accountabilities

1)Client Facing/External:

• Conduct regular visits to promote and demonstrate Revolution360 benefits, to sell to new and existing customers


• Develop strong working relationships with key customers/clients to maximise business opportunities, understand particular preferences and needs and gain knowledge on competitor products


• Direct responsibility for individual agency performance in achieving all targets set and agreed to by senior managers


• Direct responsibility for all negotiation on briefs from within agency, client portfolio, delivering profitable business to the company


• Proactively create strategic recommendations and implement these solutions to drive revenue from your client base


• Participate in after-hours entertainment of clients as required, maintaining professional conduct at all times

Key Performance Indicators of this will be:

• o5 x meetings per week with agency contacts or direct clients


• Respond appropriately and diligently to any sales related inquiries or media briefs


• o2 x tailored proactive opportunities to be taken to market per week


• o3 x gap to budget deficit each month within the quarter


• Ensure all proposals are correctly presented at rates approved by the National Sales Director

2)Internal responsibilities and expectations within the role:

• Accurate forecasting of forward revenue


• Analyse monthly sales reports provided by the Sales Director in order to monitor progress against monthly targets


• Assist in conferences, other events and carry out other special projects as directed by Senior Management


• Assist in the training and development of the junior members of the group when directed


• Stand in for the NSW Sales Director when directed


• Maintain complete customer profiles including preferences and key activities. Follow up and maintain customer records


• Maintain up-to-date industry knowledge and competitor awareness across new products, pricing trends etc and make informed recommendations to the Sales Director


• Contribute to the development of sales plans and budgets as required and be prepared to report on same as required


• Develop effective business relationships with all Sales personnel, sales management, marketing and operational personnel


• Ensure consistently high service standards are delivered to both internal and external customers across Revolution360


• Proactively adhere and promote Revolution360 Work Health Safety (WHS) policies and practices and safety culture ensuring due diligence and reasonably practicable measures are taken to identify, control and or eliminate work environment risks and hazards for the health welfare and safety in the workplace.

Key Performance Indicators of this will be:

• Actively participate in all team brainstorming, planning, strategy or WIP meetings


• Salesforce procedures are followed and complied with


• Monthly team themes are actively participated in and tasks completed

Knowledge, Skills, Experience & Qualifications

1)Knowledge

• Sales methodologies and their applications within a competitive environment


• Industry knowledge including competitors, clients and potential clients, trends and pricing issues an advantage


• Financial analysis, budgets and sales forecasting requirements


• Sound knowledge of computer applications such as Word, PowerPoint and Excel


• Excellent understanding of research tools to assist in Sales conversion

2)Skills

• Verbal communication skills to a high standard due to the diversity of internal and external customers


• Written communication skills for business proposals, emails, and all other forms of client communications


• Excellent sales, sales negotiation and business development practices including territory planning, customer management and lead generation and conversion


• Excellent negotiation, presentation and communication skills to effectively build relationships with key customers and other stakeholders


• Ability to work effectively as part of a sales team and lead where necessary


• Ability to influence and deal with senior level media contacts


• Ability to organize and prioritize workloads and meet deadlines

3)Experience

• Minimum 2 years Sales experience in a related industry with a demonstrated track record of success in sales and winning new business


• Team co-operation and operating effectively as part of a team with accountability for specific results


• Budget and target management and ability to take a broad and long term view of the business

4)Qualification

• Relevant Tertiary qualifications in a commercial, marketing or business related discipline are essential