Account Manager

Access Software Australia Pty Ltd; Sydney; Hybrid; AUD 90,000 - 125,000; Full time

Job summary

Access Group is seeking an Account Manager to join a small sales team, driving sales targets and overseeing software maintenance and consultancy objectives. The role emphasizes building strong customer relationships, understanding Access IP and third‑party products, and supporting exhibitions or seminars to generate opportunities.

You’ll work with a motivated team in a blended office environment, prioritising tasks and delivering on targets while continuously expanding product knowledge.

Qualifications

• Experience in B2B sales or account management.
• Strong time management and prioritisation skills.
• Excellent communication, both verbal and written.
• Ability to work independently and in a small team.

Responsibilities

• Maintain and develop relationships with customers to achieve sales targets.
• Contribute to software maintenance and consultancy targets.
• Attend exhibitions or host seminars as needed to generate opportunities.
• Ensure smooth handover to projects team after a sale.
• Build SME knowledge of Access products and third‑party integrations.
• Collaborate with the sales team to meet collective targets.

Skills

Account management

B2B sales

Time management

Attention to detail

Self-motivated

Verbal & written communication

Tools

CRM software

Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

About the role:

Unleashed Software is part of The Access family and is a cloud-based solution at the heart of great businesses that make, manage, or move good products.

As an Account Manager, you’ll be a member of a small sales team, collectively working on achieving sales targets, along with meeting objectives around software maintenance, bureau processing and consultancy targets

About you:

You’ll have previous experience in a B2B sales role or Account Management, ideally within sector specific field sales. You’ll have excellent time management skills, with a strong attention to detail.

Able to work under own initiative and prioritise a demanding workload

Day to day:

• You will be consistently focused on individual and team Sales targets, and you’ll be responsible for developing your own demonstration skills.
• Have a good basic understanding of Access IP & 3rd party products.
• You’ll build and maintain good working relationships across both prospects and Unleashed teams.
• You may be required to attend exhibitions, host seminars, present sales ideas, which may also be in support of other salespeople within your team.
• Once a sale is made, you’ll ensure a smoother handover to the projects team.
• You’ll be recognised as a motivated self-starter, with an enthusiastic and never give up attitude.
• You’ll cultivate a strong understanding of business processes and become recognised as an SME regarding our products and services.
• You will seek to continuously improve your skills and work independently or as one of a team – to consistently achieve sales targets and objectives.

As a well-rounded Account Manager, your Skills and Experiences likely include:

• Consistently demonstrate excellent communication skills, telephone, email & written • .
• Self-motivated, but also able to work as part of a small team.
• Develop and maintain positive relationships, co-operation with and support for colleagues and clients.
• Show a positive approach to self-development and learning.
• Act with integrity, loyalty, and honesty.
• Travel and overnight stays where required.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.