Account Manager

Driva; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work Model

Thank You Days

Wellbeing Days

Discounted Novated Leasing Package

Work from Anywhere

Learning and Development Budget

Job summary

Driva, an award-winning car finance platform, is seeking an Account Manager to join the Novated Lease team in Sydney. You will own employer engagement, promote novated leasing, and drive awareness across the workforce.

You’ll cultivate relationships with HR, payroll, and exec sponsors, deliver activation plans, and run live and virtual sessions. Hybrid work with travel support; learn and grow with a growth-focused startup.

Qualifications

• 5+ years in client-facing roles (account management, education, partnerships or onboarding).
• Excellent verbal and written communication; confident presenter.
• Demonstrated ability to influence stakeholders and drive action without formal authority.
• Strong commercial thinking - identify and activate growth opportunities across accounts.
• Familiarity with novated leasing, salary packaging, or financial services (ideal).
• CRM proficiency (Salesforce preferred).

Responsibilities

• Activate and engage employer accounts to generate novated leasing applications.
• Manage live employer accounts; deliver tailored launch and growth strategies.
• Run live and virtual information sessions, webinars, and events for employees and employers.
• Collaborate with Sales, Marketing, and Fleet Services to grow account value and processes.
• Be the voice of the customer to inform product improvements.

Skills

Client-facing roles

Communication

Influence stakeholders

Commercial thinking

Novated leasing familiarity

CRM proficiency

Tools

Salesforce

Job description

Driva is an award-winning car finance platform that allows customers to get quotes from 50+ lenders in less than 2 minutes. No shopping around, no applying with only 1 bank or lender, we do the heavy lifting in minutes. We're known for our leading technology, innovative approach, transparency, and commitment to customer satisfaction.

Our culture thrives on creativity, collaboration, and continuous learning, making Driva an exceptional workplace for those who are passionate about putting innovative finance products in the hands of millions of consumers.

The Role

We’re looking for an Account Manager to join Driva’s Novated Lease team and turn employer partnerships into a consistent flow of employee applications.

You’ll own the engagement of our employer accounts, making sure they’re actively promoting Novated Leasing and driving awareness across their workforce. You’ll build strong relationships with employers and create tailored engagement plans across webinars, in-person events, employee education and internal communications.

You’ll bring dormant accounts to life, keep high-performing accounts growing, and ultimately drive more Novated Lease applications through Driva.

You’ll thrive here if you love solving problems, influencing stakeholders, building relationships and taking ownership of results.

Key Responsibilities

Client Activation (30%)

• Ensure a strong handover of onboarded employers from the BDMs, and drive highly impactful activation plans to generate the first wave of Novated leasing applications .


• Build strong relationships with key stakeholders (HR, payroll, exec sponsors) to secure buy-in for activation and engagement activities.


• Track activation progress and unblock friction points to accelerate time-to-activation.

Client Engagement & Growth (50%)

• Manage a portfolio of live employer accounts, acting as the main point of contact for key stakeholders.


• Deliver tailored launch and growth strategies to drive employee awareness, participation, and lease uptake.


• Run live and virtual information sessions, webinars, and events that simplify novated leasing for employees and employer teams.


• Empower HR and payroll teams to champion Driva internally with tailored content and engagement approaches to the unique needs of each employer - from first lease to program expansion.


• Maintain CRM records and ensure employer activity is accurately tracked

Account Management Playbook and Insights (20%)

• Refine Driva segmentation model to elaborate more impactful strategies to drive new Novated lease applications, based on Industry and Employer size


• Enrich a collection of highly impactful account engagement assets, communications toolkits, templates, and co-branded materials.


• Collaborate with Sales, Marketing, and Fleet Services to grow account value and strengthen cross-functional processes.


• Be the voice of the customer internally, helping shape process, platform, and product improvements based on employer feedback.

Key Metrics of Success

• Active Book: Number of employer partners actively promoting Novated leasing with their employees.


• Penetration Rate: Monthly lease applications on eligible employees across our active book

Skills and Experience

• 5+ years experience in client-facing roles (account management, education, partnerships or onboarding).


• A natural communicator and confident presenter who thrives on simplifying the complex.


• Demonstrated ability to influence stakeholders and drive action without formal authority.


• Strong commercial thinking - able to identify and activate growth opportunities across accounts.


• Familiarity with novated leasing, salary packaging, or financial services (ideal).


• CRM proficiency (Salesforce preferred), and experience working in high-growth or startup environments.


• Hybrid Work Model: We’ll support your commute with an allowance to cover travel expenses for in-office days. We’ll also support your at-home work set up so you can thrive in both work environments!


• Thank You Days: Receive additional days off as a token of appreciation, with the number increasing each year, capped at 5 extra days annually.


• Wellbeing Days: Enjoy 2 wellbeing days off per year so you can take time off to focus on your mental health.


• Discounted Novated Leasing Package: Take advantage of our significantly discounted novated leasing package, reflecting our expertise in finance.


• Work from Anywhere: For up to 4 weeks per calendar year, you can combine a holiday with work, spend more time with family, or explore a new city.


• Accelerate your Career: Take your professional growth to the next level with a Learning and Development budget and paid learning days, ensuring you have all the resources you need to excel in your career.