Account Manager

Boral Limited; Coffs Harbour City Council; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Boral Concrete in Australia is seeking an energetic Account Manager to grow our regional sales and strengthen relationships with existing and new customers across the Northern NSW region.

You will provide expert advice on our concrete range, collaborate with operations and technical teams to ensure timely deliveries, and drive sales targets with a customer-first approach.

Qualifications

• Proven experience in account management and business development (construction materials or related industry highly regarded).
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, results-driven, and able to work autonomously.
• Full driver’s license and flexibility to travel within the Northern NSW region.
• A commitment to safety and environmental standards.

Responsibilities

• Build and maintain strong relationships with existing and new customers.
• Identify new business opportunities and drive sales growth across the region.
• Provide expert advice on our range of concrete products and services, ensuring the right solutions for our customers.
• Collaborate with operations and technical teams to ensure efficient and reliable delivery of concrete.
• Monitor and analyse market trends, customer needs, and competitor activities to inform effective sales strategies.
• Prepare and present sales proposals, quotes, and contracts to customers.
• Ensure high levels of customer satisfaction through excellent communication and problem-solving.
• Meet and exceed sales targets and key performance indicators (KPIs).

Skills

Account management

Business development

Communication

Negotiation

Relationship-building

Autonomy

Travel readiness

Safety compliance

Job description

What We Offer

• Competitive salary plus performance-based incentives.
• A supportive team culture with a strong focus on safety, service, and growth.
• Opportunities for professional development and career progression.

Key Responsibilities

• Build and maintain strong relationships with existing and new customers.
• Identify new business opportunities and drive sales growth across the region.
• Provide expert advice on our range of concrete products and services, ensuring the right solutions for our customers.
• Collaborate with operations and technical teams to ensure efficient and reliable delivery of concrete.
• Monitor and analyse market trends, customer needs, and competitor activities to inform effective sales strategies.
• Prepare and present sales proposals, quotes, and contracts to customers.
• Ensure high levels of customer satisfaction through excellent communication and problem-solving.
• Meet and exceed sales targets and key performance indicators (KPIs).

Key Requirements

• Proven experience in account management and business development (construction materials or related industry experience highly regarded).
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, results-driven, and able to work autonomously.
• Full driver’s license and flexibility to travel within the Northern NSW region.
• A commitment to safety and environmental standards.

About Boral Concrete

At Boral Concrete, we have more than 200 operational sites across Australia. Rarely a day goes by that you wouldn’t pass one of our batching plants or Agitator trucks. Our people and products have helped enable a variety of residential and commercial projects including Western Sydney International Airport, Crown Sydney and NorthConnex.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.