Account Manager

CSR; Adelaide; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

52 weeks superannuation

Employee assistance program

Job summary

CSR is seeking a commercially driven Account Manager to join our Adelaide-based sales team. You will execute agreed sales strategies, manage key customer relationships, and drive profitable outcomes through consultative, solutions-based selling.

As the primary point of contact for your customer portfolio, you will partner closely with internal teams to deliver integrated solutions that meet customer needs while aligning with CSR's strategic objectives.

Qualifications

• Proven experience managing accounts and driving sustainable sales growth.
• Customer-focused with a consultative, solutions-based selling style.
• Commercially astute with strong market awareness and competitive insight.
• Results-driven and adaptable to changing customer and industry needs.
• Confident using data, forecasting, and CRM tools to guide decisions.

Responsibilities

• Deliver sales strategy, revenue, and growth targets.
• Own and grow account portfolios through consultative selling.
• Manage budgets to achieve profitable commercial outcomes.
• Act as primary customer contact and resolve issues promptly.
• Partner cross-functionally to deliver integrated customer solutions.
• Identify growth opportunities using market insight and data.
• Prepare proposals, negotiate, and close value-driven deals.
• Maintain disciplined account plans, call cycles, and CRM accuracy.

Skills

Account management

Consultative selling

Commercial acumen

Forecasting

CRM tools

Stakeholder influence

Cross-functional experience

Negotiation

Problem solving

Organised / detail-focused

Tools

CRM software

Job description

At CSR, we're building a better future together. We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems. At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

The Opportunity

We are seeking a commercially driven Account Manager to join our Adelaide-based sales team and play a key role in delivering sustainable growth for CSR. This position is responsible for executing agreed sales strategies, managing key customer relationships, and driving profitable outcomes through consultative, solutions‑based selling. As the primary point of contact for your customer portfolio, you will partner closely with internal teams and external stakeholders to deliver integrated solutions that meet customer needs while aligning with CSR's strategic objectives. This role suits a results‑focused professional who thrives on building long‑term relationships, leveraging data and insights, and identifying new growth opportunities in a competitive and evolving market.

Key Responsibilities

• Deliver sales strategy, revenue, and growth targets
• Own and grow account portfolios through consultative selling
• Manage budgets to achieve profitable commercial outcomes
• Act as primary customer contact and resolve issues promptly
• Partner cross‑functionally to deliver integrated customer solutions
• Identify growth opportunities using market insight and data
• Prepare proposals, negotiate, and close value‑driven deals
• Maintain disciplined account plans, call cycles, and CRM accuracy

About You

• Proven experience managing accounts and driving sustainable sales growth
• Customer‑focused with a consultative, solutions‑based selling style
• Commercially astute with strong market awareness and competitive insight
• Results‑driven and adaptable to changing customer and industry needs
• Confident using data, forecasting, and CRM tools to guide decisions
• Strong communicator able to influence stakeholders at all levels
• Collaborative team player with strong cross‑functional experience
• Skilled negotiator with sound problem‑solving and commercial judgement
• Highly organised, detail‑focused, and comfortable managing multiple priorities
• Takes ownership and accountability for customer outcomes

What We Offer

• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.

To find out more about us, visit www.csr.com.au