Account Manager

Searchability®; Adelaide; On-site; AUD 60,000 - 100,000; Full time

Job summary

Searchability® in Adelaide is seeking a results-driven sales professional to build lasting partnerships with South Australian education customers, blending new business development with account management and translating needs into practical technology solutions.

You’ll work in a small, three-person team, supported by specialists and service delivery teams, with quotes, proposals and tender responses to help close opportunities.

Qualifications

• Experience in technology sales, business development or account management.
• Experience selling IT solutions – managed services, infrastructure, cloud or mobility.
• Strong communication and negotiation skills.
• A genuine customer-first approach with a track record of building trusted, long-term relationships.
• Exposure to the education, government or enterprise sectors.

Responsibilities

• Building strong, consultative relationships with education sector customers across South Australia.
• Identifying and developing new business opportunities within the SA education market.
• Working as part of a team of three to manage and grow a portfolio of accounts.
• Supporting and preparing tailored proposals, quotes and tender responses aligned to customer needs.
• Collaborating with technical specialists and service delivery teams to scope right-sized solutions.
• Uncovering opportunities to upsell and cross-sell across the existing customer base.
• Tracking pipeline activity and maintaining accurate CRM records.
• Staying across industry trends and emerging technologies to keep customer conversations relevant.
• Working toward sales and customer satisfaction targets while keeping service quality high.

Skills

Consultative selling

Relationship building

IT solutions sales

Negotiation skills

Commercial mindset

Team collaboration

Education sector experience

CRM familiarity

Tools

CRM systems

Microsoft technologies

Cloud platforms

Job description

If you enjoy building genuine relationships with customers and you're passionate about the role technology plays in education, this is a role worth looking at closely.

You'll be joining a well-established Australian-owned technology partner as part of a small, tight-knit sales team of three, focused on the South Australian education market. This isn't a churn-and-burn sales role – it's about understanding what each school or institution actually needs, building trusted long-term relationships, and delivering technology solutions that make a real difference to how they operate.

The role sits across both new business development and account management, so you'll be growing existing relationships while also identifying and pursuing new opportunities across the SA education sector. You'll work closely with technical specialists and service delivery teams to scope and present the right solutions, and you'll be supported with quotes, proposals and tender responses to help you close.

If you're commercially minded, curious by nature, and energised by purposeful conversations rather than just pushing products – this is the kind of environment where you'll thrive.

• Position: Full-time, Permanent
• Salary: Up to $100,000 base + Super + Commission
• Work arrangement: On-site
• Other requirements: Full Australian working rights

WHO ARE WE?

We're an Australian-owned technology partner that's been helping organisations navigate increasingly complex technology environments for nearly four decades. We work across education, government and commercial sectors, delivering practical, outcomes-led solutions across managed services, cloud, security, data and digital skills.

We're not here to oversell. We take the time to understand what each organisation actually needs before recommending anything – and we back that up with national capability and local delivery teams who get the job done.

Culture matters here. Think monthly team lunches, social events throughout the year, birthday leave, paid parental leave, tech product discounts, and genuine learning and development pathways including certifications and career progression. We're a connected team, not just colleagues.

• monthly team lunches
• social events throughout the year
• birthday leave
• paid parental leave
• tech product discounts
• genuine learning and development pathways including certifications and career progression

WHAT WILL YOU BE DOING?

• Building strong, consultative relationships with education sector customers across South Australia
• Identifying and developing new business opportunities within the SA education market
• Working as part of a team of three to manage and grow a portfolio of accounts
• Supporting and preparing tailored proposals, quotes and tender responses aligned to customer needs
• Collaborating with technical specialists and service delivery teams to scope right-sized solutions
• Uncovering opportunities to upsell and cross-sell across the existing customer base
• Tracking pipeline activity and maintaining accurate CRM records
• Staying across industry trends and emerging technologies to keep customer conversations relevant
• Working toward sales and customer satisfaction targets while keeping service quality high
• Experience in technology sales, business development or account management
• A genuine customer-first approach with a track record of building trusted, long-term relationships
• Experience selling IT solutions – managed services, infrastructure, cloud or mobility
• Strong communication and negotiation skills
• Experience putting together proposals, quotes and solution recommendations
• The ability to manage competing priorities and work autonomously
• A proactive mindset focused on delivering real value
• Exposure to the education, government or enterprise sectors
• Experience with Microsoft technologies, cloud platforms or managed services offerings
• Familiarity with CRM and sales management platforms
• A genuine interest in education and the impact technology can have for schools and institutions

KEY SKILLS: