Account Growth & Service Coordinator

Tecside Group; Sydney; On-site; AUD 52,000 - 74,000; Full time

Benefits offered by this job

Strong earning potential

Career fast-track

Great culture

Job summary

Tecside Group in Prestons, NSW, is seeking a Customer Service Officer to manage an established client portfolio in the industrial, supply chain and construction services sectors. You will farm, nurture and grow accounts, coordinate end-to-end sourcing and fulfilment, and work with operations managers and site supervisors to ensure flawless service delivery.

The role emphasizes relationship management with operations managers and site supervisors, with structured training provided and clear

Qualifications

• 1–2+ years in account growth, customer success, logistics coordination, or related construction-sector roles.
• Strong networking and relationship-building skills to uncover opportunities.
• Clear commercial acumen with ability to identify cross-sell opportunities.

Responsibilities

• Grow existing client accounts by identifying additional operational needs and offering tailored services.
• Maintain regular communication with key stakeholders to ensure flawless service delivery.
• Coordinate logistics, scheduling, and onboarding to close out active client projects.

Skills

High motivation & drive

Industry knowledge

Relationship focus

Commercial sharpness

Coordination

Job description

Tecside Group in Prestons, NSW, is seeking a Customer Service Officer to manage an established client portfolio in the industrial, supply chain and construction services sectors. You will farm, nurture and grow accounts, coordinate end-to-end sourcing and fulfilment, and work with operations managers and site supervisors to ensure flawless service delivery.

The role emphasizes relationship management with operations managers and site supervisors, with structured training provided and clear