Account Director

We Are Social

Sydney

On-site

AUD 100,000 - 110,000

Full time

14 days+

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Job summary

An established industry player is seeking an experienced Account Director to lead client relationships and drive creative strategies in social media. This role offers the chance to work with a dynamic team, shaping impactful campaigns that resonate with audiences. The ideal candidate will possess a blend of strategic insight and creative flair, with a proven track record in managing client expectations and delivering results. If you thrive in a fast-paced environment and are passionate about social-first creative, this opportunity could be your next big step. Join a vibrant team committed to making ideas worth talking about.

Qualifications

7-9 years experience in an agency with strong client relationships.
Expertise in budgeting, forecasting, and resource management.

Responsibilities

Lead client meetings and ensure productive outcomes.
Manage and develop team talent while fostering a positive culture.

Skills

Client Relationship Management

Creative Thinking

Strategic Planning

Problem Solving

Communication Skills

Project Management

Social Media Knowledge

Team Leadership

Education

Bachelor's Degree

Job description

We're looking to hire an experienced Account Director. An opportunity with scale, pace and massive creative potential, it requires someone with bounds of energy, expert problem solving skills and an inherent passion for social-first creative.

‘It's an amazing role for someone who is hard working, culturally connected, and has a genuine passion for social-first, ambitious creative. Experience across a range of categories is a plus. We're looking for someone with hustle, tenacity and proven excellence in building enduring client relationships" - Tiffany Hunter, Client Service Director

As an Account Director you lead the relationship with your clients and ensure you approach all tasks strategically and with the right amount of hustle to push the boundaries and deliver for them. At We Are Social we truly believe we create Ideas Worth Talking About (IDWTA); you play a central role in making sure we deliver to that by ensuring you set the team up for success, foster great ideas and then make them happen. You don't do this alone. You will work together with your own team, as well as Strategy, Creative, Editorial and Production. Together we truly shape the role social media plays in advertising with clients.

Key Responsibilities
Account leadership

You will be leading client meetings, making sure they are purposeful and productive as you truly understand the client's business and the category.
You provide day to day direction to ensure the whole team knows where we are, where we need to go and how we're going to get there.
You think ahead and anticipate opportunities and problems and then make a plan. You are able to spot and manage issues as they arise and act to mitigate risk.

Relationship management

You are a true collaborator and you earn the respect and trust of your peers and client team. You are perceived as a leader by the (client) team and the wider agency.
You lead by example and are a positive force within the agency as a key contributor and participator in agency and individual team culture.
You always communicate in an open and honest way and you act with integrity.

Strategic and creative contribution

You actively contribute to the creative process and build on ideas, and you are an evangelist about delivering creative ideas worth talking about.
You are highly strategic with a thorough understanding of social inc. platform knowledge, creative excellence, paid media and measurement.
You display strong creative judgement that is considered and strategically sound.

Commercial capability

Accurately forecasts and delivers revenue against it.
Estimates accurately and negotiates effectively with clients and suppliers.
Contributes to growth - identifies opportunities to increase client scope and then makes a plan to go for it.

Team leadership and development

You are responsible for leading and managing people within the team. Able to nurture and develop talent and bring out the best in people across all functions, with a flexible and versatile approach.
Actively contributes to culture and proudly represents the agency in all contexts.

While the specific content of your role is clearly defined, the nature of the demands placed on us by our clients means that this role will evolve over time and needs a ‘can do' approach to picking projects up and making them happen.

Your Skills And Experience

You have about 7-9 years experience, preferably in another agency.
You have experience across a broad range of categories. Experience in B2B, sports, gaming categories is a plus.
You have a history of leading strong and trusted client relationships and extensive experience in budgeting, forecasting and resourcing skills.
You are a leader and are able to instil confidence in a multidisciplinary team and provide clear and thorough direction to ensure those around you are set up to succeed.
You are a true creative mind. You always look for out of the box ideas and you challenge the status quo.
You are up to date on daily developments in social. You are capable of sharing your knowledge throughout the agency and with clients.
You dare to do new things, you are ambitious and want to learn every day.
You have strong communication and presentation skills and you describe yourself as proactive, quick thinker and excellent problem solver.
You are an expert project manager, have a strategic outlook, and have excellent creative judgement.
You have experience working with creators and influencers, and managing talent relationships.
You feel comfortable with the responsibilities as mentioned above, but also see enough opportunities to grow and learn.
You are expecting a salary between $100,000 - $110,000 inclusive of Superannuation.
You have Australian working rights and are located in Sydney.

About We Are Social
We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We're focused on creating ideas worth talking about. How do we do that?

We put social thinking at the centre of what we do.
We connect people and brands in meaningful ways.
We create ideas worth talking about.
We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

Interested?
Are you interested in the opportunity you just read? If you have any questions, don't hesitate to contact us at join.us@wearesocial.com.au. You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Tiffany Hunter (Client Service Director) and Suzie Shaw (CEO).

Seniority level