Account Coordinator

Domain; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Up to 20 weeks paid parental leave for

Wellbeing Leave

Novated Leasing through Autopia

Leadership development programs

Innovation Days

Job summary

Domain is seeking an Account Coordinator to support the Corporate & Industry Partnerships sales team across a national portfolio of brands. You’ll help with proposals, client comms, and lead vetting while supporting events sponsorship.

You’ll handle admin tasks, billing inquiries, and collaborate with Marketing, Finance and CX to improve processes. This is a hands-on role with opportunities to grow into Account Partner and other paths.

Qualifications

• Previous experience in a Coordinator role or similar team support function.
• Experience with general admin tasks.
• Excellent sense of speed, accuracy, time management and organisation skills.
• Great with people.
• Full working rights for a full-time permanent position.

Responsibilities

• Assist Sales & Partnerships team with a wide range of tasks - e.g. creating tailored proposals, handling client correspondence, vetting new leads, creating compelling narrative with sales data, and supporting events sponsorship.
• Facilitate admin tasks to ensure client and team requests are quickly and effectively completed.
• Responding to ad-hoc tasks and queries including billing and invoicing, working cross-functionally with Marketing, Finance and Customer Experience teams.
• Provide feedback, escalate issues, and shape processes to help drive improvements and efficiencies.
• Expand your product knowledge across the Domain solutions, quickly becoming an industry expert within Corporate and Industry Real Estate.

Skills

Coordinator experience

General admin tasks

Time management

People skills

Full working rights

Job description

As an Account Coordinator and under the wing of an experienced Sales Director, you will be an important pillar of support for a tight-knit team in Corporate & Industry Partnerships, that sit across a national portfolio of major Corporate Real Estate brands and Industry Partners.

You will be the backbone of operational support that enables the team to go out and do what they do best… drive revenue growth, product adoption and brand loyalty with our most valuable clients.

For a passionate and resilient problem-solver, you've come at a good time!

With Domain now part of the CoStar Group, this is just the beginning as our tech gets better and our teams get bigger, bringing more opportunities to choose your own adventure - whether that be promoting to Account Partner (as many Coordinators do!), or other pathways into Solutions, CX, Marketing and more.

What You'll Do:

• Assist Sales & Partnerships team with a wide range of tasks - e.g. creating tailored proposals, handling client correspondence, vetting new leads, creating compelling narrative with sales data, and supporting events sponsorship.
• Facilitate admin tasks to ensure client and team requests are quickly and effectively completed.
• Responding to ad-hoc tasks and queries including billing and invoicing, working cross-functionally with Marketing, Finance and Customer Experience teams.
• Provide feedback, *escalate* issues, and shape processes to help drive improvements and efficiencies.
• Expand your product knowledge across the Domain solutions, quickly becoming an industry expert within Corporate and Industry Real Estate.

Ideally You'll Have:

ESSENTIAL:

• Previous experience in a Coordinator role or similar team support function.
• Experience with general admin tasks.
• Excellent sense of speed, accuracy, time management and organisation skills.
• Great with people.
• Full working rights for a full-time permanent position.

NICE TO HAVES:

• Industry experience in Saas, Print / Digital Media or Real Estate
• Experience with AI

What's In It For You:

We're the right-sized business for you to make a real impact, with a workplace culture where you can be you. There's so many perks! Here's some of the favourites…

• Up to 20 weeks paid parental leave for primary carers.
• Wellbeing Leave, and opportunity to buy additional leave days.
• Novated Leasing available through Autopia.
• Leadership development programs, LinkedIn Learning and more.
• Regular social events including our famous Innovation Days.

About Domain and CoStar Group

Domain is one of Australia's most trusted and loved property brands, helping millions of Australians find their dream home and stay informed about the property market. Now, Domain has joined forces with CoStar Group, a global leader in real estate information, analytics, and online marketplaces to take the next big leap in property technology and data innovation.

As part of CoStar Group, an S&P 500 company with more than 35 years of experience transforming how people understand and transact real estate, Domain is entering an exciting new era of growth. CoStar is investing heavily in new products, technology, and people to revolutionise how Australians access property data, insights, and marketplaces. This is a rare opportunity to join a world-class research team at the intersection of two powerful brands - Domain's local market expertise and CoStar's global scale and technology - as we build the future of real estate intelligence together.

Equity, Diversity & Inclusion

Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [e-mail] or leave a message on 1300 858 356 and we will get back to you.