Accommodation Services Leader (Disability & Complex Needs)

Claro Disability Services; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Monthly RDO

Car allowance

Novated vehicle leasing

Competitive salary

Job summary

Claro Disability Services in Western Melbourne seeks an Accommodation Services Manager to lead a dedicated team, foster excellence, and build strong client and partner relationships across the region. This vital leadership role supports individuals with disabilities and complex needs with personalised care.

You will oversee operations, mentor staff, and ensure plans promote independence and wellbeing while maintaining compliance and high-quality service.

Qualifications

• Proven leadership experience in community services or disability care.
• Strong ability to lead and develop high-performing teams.
• Committed to person-centred, high-quality support delivery.
• Proven capability to manage operations with KPIs.

Responsibilities

• Oversee daily operations across your portfolio to ensure seamless service delivery.
• Lead, mentor and develop a dedicated care team.
• Ensure personalised care plans promote independence and wellbeing.
• Build relationships with clients, families and community partners.
• Respond to incidents and feedback promptly.
• Support care plan development and documentation reviews.
• Ensure compliance with policies, procedures, and legislation.

Skills

Leadership experience

Team-building

Person-centred care

Operations management

Education

Community Services/Management/Business qualifications

Job description

Claro Disability Services in Western Melbourne seeks an Accommodation Services Manager to lead a dedicated team, foster excellence, and build strong client and partner relationships across the region. This vital leadership role supports individuals with disabilities and complex needs with personalised care.

You will oversee operations, mentor staff, and ensure plans promote independence and wellbeing while maintaining compliance and high-quality service.