Accommodation Manager

Crystal Migration; Sydney; On-site; AUD 72,000 - 88,000; Full time

Job summary

URBAN LIVING FACILITIES PTY LTD in Sydney is seeking an experienced Accommodation Manager to oversee daily operations of its accommodation facilities. You will coordinate operations, supervise staff and ensure high service standards while complying with policies.

This full-time, permanent role located in Sylvania NSW 2224 provides opportunities to improve guest experience, manage bookings, monitor budgets, and uphold workplace safety.

Qualifications

• Tertiary qualification in a related field is a plus.
• Experience in accommodation management or hospitality operations.
• Strong leadership and staff management abilities.
• Experience coordinating teams and maintaining operational standards.
• Knowledge of booking systems and customer service procedures.
• Excellent communication, problem-solving and organisational skills.

Responsibilities

• Oversee daily operations of accommodation facilities.
• Manage bookings, reservations and guest reception.
• Recruit, train, schedule and supervise staff.
• Develop procedures to improve services and efficiency.
• Monitor budgets and purchasing activities.
• Ensure health and safety compliance and facility maintenance.
• Handle guest enquiries and resolve issues professionally.

Skills

Accommodation management

Leadership

Staff management

Customer service

Operational planning

Communication

Education

Tertiary qualification in related field

Hospitality operations qualification

Tools

Booking systems

Facility management software

Job description

URBAN LIVING FACILITIES PTY LTD is seeking a dedicated and experienced Accommodation Manager to oversee the daily operations of its accommodation facilities. We are looking for a motivated professional with strong organisational, leadership and customer service skills who can ensure the efficient management of accommodation services while maintaining high standards of operational performance, guest satisfaction and workplace safety.

The Opportunity

We are currently seeking a suitably qualified Accommodation Manager to join ourteam on a full-time and permanent basis. The successful candidate will be working at Sylvania NSW 2224. The successful candidate will be responsible for coordinating accommodationoperations, supervising staff, maintaining service standards and ensuring that thefacilities operate efficiently and in accordance with relevant policies and regulatory requirements. This position offers an opportunity for an experienced professional to take responsibility for the effective management of accommodation services and contribute to the ongoing improvement of the business.

Duties and Responsibilities

As an Accommodation Manager, your responsibilities will include, but are not limitedto:

• Overseeing and coordinating the daily operations of accommodation facilitiesto ensure efficient service delivery and smooth business operations.
• Managing accommodation bookings, reservations, occupancy arrangementsand guest reception procedures to maintain an organised and efficientaccommodation service. Supervising housekeeping, cleaning, maintenance and other accommodation-related services to ensure facilities are maintained to appropriate standards.
• Recruiting, training, scheduling and supervising employees, includingmonitoring staff performance and maintaining consistent service standards.
• Developing and implementing operational procedures to improveaccommodation services, administrative efficiency and overall guestsatisfaction.
• Monitoring operating budgets, reviewing expenditure, coordinating purchasingactivities and identifying opportunities to improve cost efficiency.
• Maintaining accurate records relating to accommodation occupancy, financialtransactions, operational activities and administrative matters.
• Coordinating property maintenance, repairs, security arrangements andfacility inspections to ensure a safe, functional and well-maintainedenvironment.
• Ensuring compliance with relevant workplace health and safety requirements, hygiene standards and other applicable accommodation industry regulations.
• Managing guest enquiries, addressing complaints and resolving service-related issues professionally and efficiently.
• Liaising with contractors, suppliers and external service providers tocoordinate the delivery of services required for accommodation operations.
• Reviewing accommodation services and operational performance to identifyopportunities for continuous improvement.

Company: URBAN LIVING FACILITIES PTY LTD

Company: URBAN LIVING FACILITIES PTY LTDABN: 75 667 152 132

Position Opportunity: Accommodation Manager

Education and Previous Experience Required

To be considered for this position, applicants should possess the followingqualifications, experience and skills:

• Tertiary qualification in the same field or co-related fields is a plus.
• Previous experience in accommodation management, hospitality operationsor a comparable supervisory or managerial position.
• Strong leadership and staff management capabilities, including experiencecoordinating teams and maintaining operational standards.
• Sound understanding of accommodation operations, booking systems, facility management and customer service procedures.
• Excellent communication, problem-solving and organisational skills.
• Ability to work independently, prioritise responsibilities and manage multipleoperational activities effectively.

Working Arrangements

• Work Type: Full-time and Permanent
• Working Days: Monday to Friday
• Working Hours: 9:00 am to 5:00 pm
• Salary: $80,000 per annum plus superannuation