Accommodation Coordinator – Australian Open

Tennis South Africa; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Tickets to Australian Open

Health & wellbeing benefits

Onsite gym

Free onsite car parking

Discounts from sponsorship partners

Job summary

Tennis Australia is seeking an Accommodation Officer in Melbourne to coordinate hotel bookings for players, media, umpires and VIPs during the Australian Open and Summer of Tennis. The role requires strong organisational skills, Excel proficiency and experience in hotel reservations or accommodation services.

The position is full-time and max-term through February 2027, with flexibility around hours. You must hold a Police Check and Working with Children Check, and will work closely with hotel

Qualifications

• Minimum 3 years' experience in hotel reservations, front office, or accommodation services.
• Experience coordinating accommodation for large-scale events.
• Advanced Excel skills; MeetingMax experience is highly regarded.

Responsibilities

• Process and confirm accommodation bookings across multiple stakeholder groups.
• Manage accommodation requests and maintain booking records.
• Coordinate with hotel suppliers to ensure service delivery expectations are met.
• Prepare accommodation reports, room lists, and post-event reporting.
• Maintain accommodation systems for data accuracy and efficiency.
• Reconcile accommodation-related charges and invoices.
• Provide admin support to the Tournament Services Lead and team.

Skills

Hotel reservations

Front office

Accommodation services

Excel

MeetingMax

Organizational skills

Communication

Tools

MeetingMax

Excel

Job description

Tennis Australia is seeking an Accommodation Officer in Melbourne to coordinate hotel bookings for players, media, umpires and VIPs during the Australian Open and Summer of Tennis. The role requires strong organisational skills, Excel proficiency and experience in hotel reservations or accommodation services.

The position is full-time and max-term through February 2027, with flexibility around hours. You must hold a Police Check and Working with Children Check, and will work closely with hotel