Accessibility & Inclusion Manager

Bond University; Gold Coast City; On-site; AUD 105,000 - 128,000; Full time

Benefits offered by this job

Free staff car parking

36.75 hour standard work week

Flexible work / work from home

Parental leave up to 18/26 weeks

Salary packaging options

Leave loading 17.5%

Employee Assistance Program

Study assistance for staff and depend.

Corporate health and finance discounts

Onsite Medical Centre and Counselling

Onsite Sports Centre and pool

Job summary

Bond University on the Gold Coast is seeking an experienced Accessibility & Inclusion Manager to lead the DIAP and drive equitable practice across faculties and central teams. You will translate policy into meaningful action, build staff capability and maintain student connections through complex case management.

The role blends strategic leadership with hands-on expertise in accessibility, inclusion and risk, including overseeing complex student matters and admission reviews to ground

Qualifications

• Experience in accessibility, disability, inclusion or equity, preferably within higher education.
• Experience leading and developing staff, including workload management and professional development.
• Strong knowledge of disability and accessibility legislation, Universal Design for Learning (UDL), policy and sector practice.
• Expertise in complex student accessibility matters, including reasonable adjustments, inherent requirements, placements, complaints and appeals.
• Knowledge of neuroaffirming and trauma-informed approaches and their application to practice and service delivery.
• Strong communication, influencing and facilitation skills, with the ability to engage stakeholders, build capability and strengthen shared responsibility for inclusion.
• Strategic and evidence-informed approach to accessibility, risk, data and continuous improvement.

Responsibilities

• Lead the Accessibility & Inclusion function and ensure service delivery quality.
• Provide expert advice on complex accessibility and inclusion matters.
• Collaborate with stakeholders to translate strategy into action.
• Build staff capability and co-design inclusive initiatives.
• Maintain connection with students through caseload and admission reviews.

Skills

Accessibility leadership

Disability expertise

Inclusion knowledge

HE experience

Staff leadership

Case management

Policy knowledge

Communication

Facilitation

Influencing

Strategic thinking

Data analytics

Risk management

Continuous improvement

Neuroaffirming

Trauma-informed care

Education

Tertiary qualification

Job description

As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

Support Bond University’s strategic approach to accessibility and inclusion.

Build capability and empower others to create genuinely inclusive study and work environments.

ombine strategic leadership with specialist expertise, team leadership and complex student case management.

Fantastic benefits package and great Gold Coast location

Accessibility & Inclusion Manager
Student Success & Wellbeing
Full-Time, Continuing Appointment

Position Reference No: 201409541

Join Australia’s top university for teaching* and enjoy staff benefits including:

• Free staff car parking
• 36.75 hour standard work week
• Access to flexible work/work from home arrangements#
• Up to 18/26 weeks of parental leave#
• Salary packaging options for FBT and Non-FBT items#
• 17.5% of base salary leave loading
• Free & Confidential Employee Assistance Program available for all staff
• Study assistance for staff and dependents#
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services
• Onsite Sports Centre including gym, fitness classes and pool#

About the Position

The Accessibility and Inclusion Manager is a key leadership role responsible for strengthening accessibility, inclusion and equitable practice across Bond University. Leading the Accessibility & Inclusion function, the position coordinates implementation of the University’s Disability Inclusion and Accessibility Plan (DIAP), building shared ownership, capability and consistent inclusive practice across faculties, professional service areas and central teams.

The role provides expert advice on complex and systemic accessibility and inclusion matters and works collaboratively with stakeholders across the University to translate strategy, legislation and best practice into meaningful action. A strong focus is placed on building the capability of staff and supporting the co-design of initiatives that create an accessible and inclusive study and work environment.

The Manager leads and supports the Accessibility & Inclusion Advisor and oversees the quality and consistency of service delivery. Importantly, the position also maintains a direct connection with students through a caseload, complex case management and admission reviews, ensuring broader accessibility initiatives remain grounded in the lived experience and needs of Bond students.

This is an opportunity to combine strategic leadership, specialist expertise and practical impact, helping to embed accessibility and inclusion as a shared responsibility across the University.

About the Person

You will be an experienced accessibility and inclusion professional who can support Bond University’s strategic approach to accessibility and inclusion, build capability across the University, and empower others to create genuinely inclusive study and work environments. You will combine strategic thinking with specialist expertise, people leadership and confidence managing complex student accessibility matters.

You will bring:

• A relevant tertiary qualification and strong experience in accessibility, disability, inclusion or equity, preferably within higher education.
• Experience leading and developing staff, including case consultation, workload management and professional development.
• Strong knowledge of disability and accessibility legislation, Universal Design for Learning (UDL), policy and contemporary sector practice.
• Expertise in complex student accessibility matters, including reasonable adjustments, inherent requirements, placements, complaints and appeals.
• Knowledge of neuroaffirming and trauma-informed approaches and their application to practice and service delivery.
• Strong communication, influencing and facilitation skills, with the ability to engage stakeholders, build capability and strengthen shared responsibility for inclusion.
• A strategic and evidence-informed approach to accessibility, risk, data and continuous improvement.

Salary details

The salary for the position commences at $116,195 per annum, plus 12% superannuation.

Further information

Position-related enquiries can be directed to Stephanie Cooper, Head of Service, Student Counselling, Health & Wellbeing at ********@bond.edu.au

Pre-employment checks: Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University’s review of the declaration. For more information, please visit our website via this link: Applying for Jobs at Bond

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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*Australian Financial Review’s Best Universities Ranking 2024