Academic Programs & Student Experience Coordinator

Griffith University Employees, Location, Alumni; Gold Coast City; Hybrid; AUD 82,000 - 92,000; Full time

Benefits offered by this job

50% fee discount for work related post

graduate Griffith degrees

Hybrid work options

Salary packaging options

Corporate health discounts

Job summary

Griffith University invites applications for an Academic Support Officer in Griffith Health. You will coordinate course administration, support course convenors and teaching staff, and ensure accurate information across the student journey.

This continuing, full-time role can be based at the Gold Coast or Logan campus. You’ll contribute to process improvements, student recruitment, orientation and engagement activities while applying campus policies to deliver compliant outcomes.

Qualifications

• Demonstrated high-level organisational and administrative skills, including the ability to establish and maintain effective systems, processes and procedures and to prioritise competing demands and deadlines.
• Proven ability to interpret and apply policies, procedures and databases accurately and consistently, with sound analytical skills.
• Demonstrate interpersonal and communication skills both verbal and written, including the ability to work collaboratively as well as autonomously.

Responsibilities

• Coordinate and manage administrative processes for course development, catalogue entries, course profiles and the timely provision of course information.
• Provide secretariat support and policy advice to committees, ensuring actions and decisions are communicated and implemented.
• Apply current University policies, practices and standards to deliver accurate advice and compliant outcomes.
• Support program and course review, including data collection and analysis of grade trends, course statistics and enhancement strategies.
• Contribute to student recruitment, orientation and engagement activities, and across a variety of methods including face to face, emails, calls, etc.

Skills

Organisational skills

Policy interpretation

Communication

Collaboration

Autonomy

Education

Associate Diploma

Equivalent experience/education

Job description

Griffith University invites applications for an Academic Support Officer in Griffith Health. You will coordinate course administration, support course convenors and teaching staff, and ensure accurate information across the student journey.

This continuing, full-time role can be based at the Gold Coast or Logan campus. You’ll contribute to process improvements, student recruitment, orientation and engagement activities while applying campus policies to deliver compliant outcomes.