Academic Support Officer (Griffith Health)

Griffith University Employees, Location, Alumni; Gold Coast City; Hybrid; AUD 82,000 - 92,000; Full time

Benefits offered by this job

50% fee discount for work related post

graduate Griffith degrees

Hybrid work options

Salary packaging options

Corporate health discounts

Job summary

Griffith University invites applications for an Academic Support Officer in Griffith Health. You will coordinate course administration, support course convenors and teaching staff, and ensure accurate information across the student journey.

This continuing, full-time role can be based at the Gold Coast or Logan campus. You’ll contribute to process improvements, student recruitment, orientation and engagement activities while applying campus policies to deliver compliant outcomes.

Qualifications

• Demonstrated high-level organisational and administrative skills, including the ability to establish and maintain effective systems, processes and procedures and to prioritise competing demands and deadlines.
• Proven ability to interpret and apply policies, procedures and databases accurately and consistently, with sound analytical skills.
• Demonstrate interpersonal and communication skills both verbal and written, including the ability to work collaboratively as well as autonomously.

Responsibilities

• Coordinate and manage administrative processes for course development, catalogue entries, course profiles and the timely provision of course information.
• Provide secretariat support and policy advice to committees, ensuring actions and decisions are communicated and implemented.
• Apply current University policies, practices and standards to deliver accurate advice and compliant outcomes.
• Support program and course review, including data collection and analysis of grade trends, course statistics and enhancement strategies.
• Contribute to student recruitment, orientation and engagement activities, and across a variety of methods including face to face, emails, calls, etc.

Skills

Organisational skills

Policy interpretation

Communication

Collaboration

Autonomy

Education

Associate Diploma

Equivalent experience/education

Job description

Join Griffith Health and provide high-quality academic administration that underpins great student and staff experiences. As an Academic Support Officer, you’ll work within a designated program cluster to coordinate course administration, support course convenors and teaching staff, and ensure accurate, timely information across the student journey.

You’ll contribute to process improvements and service innovations that keep our operations responsive and compliant.

Within this role you will:

• Coordinate and manage administrative processes for course development, catalogue entries, course profiles and the timely provision of course information.
• Provide secretariat support and policy advice to committees, ensuring actions and decisions are communicated and implemented.
• Apply current University policies, practices and standards to deliver accurate advice and compliant outcomes.
• Support program and course review, including data collection and analysis of grade trends, course statistics and enhancement strategies.
• Contribute to student recruitment, orientation and engagement activities, and across a variety of methods including face to face, emails, calls, etc.

About you

What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future.

You will also have:

• Demonstrated high-level organisational and administrative skills, including the ability to establish and maintain effective systems, processes and procedures and to prioritise competing demands and deadlines.
• Proven ability to interpret and apply policies, procedures and databases accurately and consistently, with sound analytical skills.
• Demonstrate interpersonal and communication skills both verbal and written, including the ability to work collaboratively as well as autonomously.
• Completion of an Associate Diploma with at least two years’ experience; or an equivalent combination of relevant work experience and/or education/training.

What we can offer

This is a continuing, full-time position. This position can be based at either our Gold Coast or Logan location. As Griffith is a multi-site University, you may be required to work across other locations.

Griffith University's campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range

The full time equivalent base salary will be HEW Level 5 range $82,415 - $92,456 per annum + 17% superannuation. The total FTE package will be in the range $96,426 - $108,174 per annum.

Why Griffith?

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• 50% fee discount for work related post graduate Griffith degrees
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts

Griffith University values diversity, inclusion and flexibility

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all.

In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy .

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position.

For further information specifically about this role, please contact Allan Walsh, Manager, Learning & Teaching (Health) on [e-mail] .

For application and recruitment advice, please contact Jinita Dhall, Talent Acquisition Partner at [e-mail] .

Closing date: Monday, 12 October 2026 at 11:59pm AEST. All applications must be submitted online. Please allow at least 1 – 2 weeks from the closing date to expect an application update.