Aboriginal and Torres Strait Islander Liaison and Administration Officer

ACT Health; Canberra; On-site; AUD 87,000 - 93,000; Full time

Benefits offered by this job

Salary packaging options

Flexible working conditions

Employee Assistance Program (EAP)

Onsite physiotherapists

onsite cafes, staff cafeteria, gift/药

Job summary

ACT Health in Canberra Health Services is seeking an Aboriginal and Torres Strait Islander Liaison and Administration Officer to support care navigation, advocacy and coordination across the Aboriginal and Torres Strait Islander Health Hub.

You will deliver high‑quality admin and coordination support to the Manager and team, including diary management, credentialing, office management, reporting and health promotion activities; assist with policy development and service reporting.

Qualifications

• Identified position under Section 27(4) of the Public Sector Management Act 1994; Aboriginal and/or Torres Strait Islander person only.
• Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
• Compliance with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Responsibilities

• Provide high‑quality administrative and coordination support to the Manager and team, including diary/calendar management and credentialling administration.
• Office management, secretariat support, correspondence management and data collection.
• Support health promotion activities and events, policy/procedure development, and service reporting.
• Assist with developing and strengthening relationships with internal and external stakeholders and communities.
• Contribute to care planning, cultural safety, and ensuring culturally safe, inclusive care across services.

Job description

Aboriginal and Torres Strait Islander Liaison and Administration Officer

Employment Type: Full Time, Temporary 11 months with possibility of extension and/or permanency
Classification: Administrative Service Officer Level 4 (PN 45149)
Salary: $86,750 - $93,416 (Plus 12.5% Super)
Location: Canberra Health Services
Section: Aboriginal and Torres Strait Islander Health Hub
Closing Date: 15th November 2026

What can we offer you:

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.
• Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

The Aboriginal and Torres Strait Islander Health Hub plays an important role in providing care navigation, advocacy, and clinical, cultural, social, emotional and wellbeing support to patients, their families and communities across the Canberra Health Network.

The successful applicant will play a key role in supporting the effective day-to-day operations of the Aboriginal and Torres Strait Islander Health Hub and its service streams. You will provide high-quality administrative and coordination support to the Manager and team, including diary and calendar management, credentialling administration, office management, secretariat support, correspondence management, data collection, support for health promotion activities and events, policy and procedure development, and reporting. The position will also contribute to quality improvement initiatives and service reporting.

In addition, the role will support the development and strengthening of relationships with internal and external stakeholders, consumers, service providers and Aboriginal and Torres Strait Islander communities, ensuring effective communication and collaboration to support service delivery and divisional priorities.

Working alongside Aboriginal and Torres Strait Islander Health and Wellbeing Hub staff, the successful applicant may assist in providing culturally informed support to patients and their families. This includes contributing to care planning, promoting cultural safety and security, facilitating access to early intervention services, assisting with cultural and clinical communication and interpretation, and providing feedback to inform the review of policies, procedures and practices affecting Aboriginal and Torres Strait Islander communities.

The role requires a flexible and responsive approach, with the ability to work across a range of services and locations, engage respectfully with local and interstate communities and stakeholders, and contribute to the delivery of culturally safe, inclusive and connected care that improves health and wellbeing outcomes for Aboriginal and Torres Strait Islander peoples.

This is an Identified position in accordance with Section 27(4) of the Public Sector Management Act 1994 and is only open to an Aboriginal and/or Torres Strait Islander person. Aboriginal and/or Torres Strait Islander lived experience and cultural capability is considered essential and therefore confirmation of Aboriginal and/or Torres Strait Islander heritage may be requested.

Please note prior to commencement successful candidates will be required to:

• Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
• Provide Confirmation of Aboriginality.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

If you would like further information regarding this opportunity, please contact Skyan Fernando at 0435 967 *** or at ***************@act.gov.au.