A04 Quality Assurance Officer - Education

Osborne and Richardson; Brisbane; Hybrid; AUD 66,000 - 94,000; Full time

Job summary

Osborne Richardson is seeking a Quality Assurance Officer for Education to coordinate QA across the product development lifecycle, including documenting and templating, ensuring accessibility and consistency with templates.

The role requires strong organisational skills, attention to detail, and excellent editing abilities, with collaboration across diverse teams and stakeholders to uphold quality standards.

Qualifications

• Requires strong organisational and time management skills.
• Ability to work with diverse teams and stakeholders.
• Proactive and solutions-focused approach.
• Detail-oriented with commitment to quality.
• Excellent written communication and editing.
• Proficient in Microsoft Office and document management.

Responsibilities

• Coordinate quality assurance across the product development lifecycle.
• Edit and template documents for clarity, consistency, and compliance.
• Apply accessibility features and formatting to templates.
• Ensure QA checkpoints are conducted to standards.
• Maintain Product Improvement Register and resolve issues.
• Collaborate with Product Improvement Officers and stakeholders.
• Maintain records of QA actions and pre-use validations.

Skills

Organisational skills

Stakeholder management

Attention to detail

Editing and writing

Document management

Microsoft Office

Tools

Microsoft Office

Document management systems

Job description

A04 Quality Assurance Officer - Education

Osborne Richardson are public sector recruitment specialists with over 30 years’ experience.

• 30 Jun 27
• $57.77/hr + Super
• 36.25 hours / week
• Mt Gravatt 1 day / 4 days WFH
• Start ASAP

About the role:

The Quality Assurance Officer is responsible for coordinating and implementing quality assurance processes across the product development lifecycle. This includes continuous improvement activities, quality reviews, document editing and templating, and ensuring QA checkpoints are conducted and completed to required standards.

Key Responsibilities:

• Support the implementation of continuous improvement initiatives across product portfolios.
• Maintain and update the Product Improvement Register, ensuring timely resolution of identified issues.
• Conduct quality reviews of assessment tools and learning resources, including editing and proofing for clarity, consistency, and compliance.
• Apply standardised formatting and accessibility features to documents, ensuring alignment with organisational templates and guidelines.
• Ensure form fields, instructional text, and layout elements are consistent across all templates to support efficient development and QA.
• Coordinate QA checkpoints at defined stages of the production process, including pre-use validation.
• Collaborate with Product Improvement Officers, and other stakeholders to ensure quality standards are met.
• Provide support and guidance to teams on QA procedures and documentation standards.
• Maintain accurate records of QA actions, decisions, and pre-use validations.

Experience:

• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines in a fast-paced setting.
• Proven ability to work effectively with diverse teams and stakeholders, fostering positive working relationships and contributing to shared outcomes.
• A proactive and solutions-focused approach, with a willingness to embrace new technologies and adapt to evolving learner needs.
• Strong attention to detail and commitment to quality.
• Excellent written communication and editing skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office and document management systems.

Thank you for your interest. We regret that, due to the number of applications received, we will not be able to respond to all applicants.