52652016-D365 Functional Consultant

Viva Energy Australia; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

Viva Energy is seeking a Microsoft Dynamics 365 Functional Consultant to translate business needs into D365 solutions for our Retail operations. You will collaborate with stakeholders, configure modules, and support upgrades, testing, and UAT to deliver measurable business value.

Based in Australia (Adelaide or Melbourne) and part of an on-call roster, this role requires strong analytical skills, problem-solving, and effective communication to drive successful deployment and adoption of new

Qualifications

• Proven experience as Microsoft Dynamics 365 Functional Consultant.
• Experience configuring D365 applications.
• Experience gathering, analysing, and documenting business requirements.
• Experience preparing Functional Design Documents (FDDs) and supporting end-to-end solution delivery.
• Experience supporting testing activities, including Unit Testing and UAT.

Responsibilities

• Gather Business Requirements by conducting workshops with stakeholders.
• Analyse business processes and identify opportunities for improvement.
• Configure D365 modules to meet business requirements and support upgrades.

Skills

Stakeholder engagement

Analytical thinking

Communication skills

Problem-solving

Education

Degree in Information Technology or related discipline

Microsoft Dynamics 365 Functional Consultant certification

Tools

Azure DevOps

Power Platform (Power Apps & Power Automate)

Job description

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience.

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.

About Viva Energy

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes.

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.

Job Description

Join us as a D365 Functional Consultant and help shape how Microsoft Dynamics 365 supports our Retail business.

Working closely with business stakeholders, you’ll translate business needs into practical D365 solutions that improve processes, increase efficiency and deliver genuine business value.

You’ll combine your understanding of D365 with strong stakeholder engagement and business knowledge to continuously improve our existing environment and support the successful adoption of new functionality.

If you’re a collaborative D365 professional who enjoys solving problems, improving processes and delivering solutions that make a difference, this could be a great next move.You can be based in Adelaide or Melbourne

This role participates in an on-call roster, remunerated through a Viva Energy dislocation allowance

Responsibilities & Requirements

Gather Business Requirements

• Conduct workshops with stakeholders
• Analise business processes and identify improvement opportunities
• Assist with documenting business requirements

System Configuration and Design Solutions

• Configure D365 modules to meet business requirements
• Recommend best practices and standard D365 functionality
• Prepare Functional Design Documents (FDD’s)
• Identify opportunities to optimise business processes
• Recommend new D365 features and enhancements
• Support system upgrades and release management
• Perform unit testing and support business users with User Acceptance Testing (UAT)

Qualifications

• Proven experience as a Microsoft Dynamics 365 Functional Consultant.
• Experience configuring D365 applications
• Experience gathering, analysing, and documenting business requirements.
• Experience preparing Functional Design Documents (FDDs) and supporting end-to-end solution delivery.
• Experience supporting testing activities, including Unit Testing and UAT.
• Strong analytical and problem-solving capabilities.
• Strong stakeholder engagement, facilitation, and communication skills.

Nice to Have

• Degree qualification in Information Technology or related discipline.
• Microsoft Dynamics 365 Functional Consultant certification.
• Experience with Azure DevOps.
• Exposure to Microsoft Power Platform, including Power Apps and Power Automate.
• Experience working within Retail, Convenience, Supply Chain, or Logistics environments

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

You must hold full Australian working rights to be considered for this role. Unfortunately, Viva Energy is unable to offer visa sponsorship for this position. Applicants must have unrestricted rights to work in Australia.

Applications Close 20 November 2026

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply