3PL Manager

Frmstaff; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Newly created role

Full leadership responsibility

Team development opportunities

Job summary

Frmstaff is seeking a seasoned Operations Supervisor/Manager to lead a warehouse team in a Sydney-based 3PL. You will drive service excellence by ensuring DIFOT targets are met, optimizing productivity, and maintaining budgetary control.

The role emphasizes hands-on leadership, staff development, and close collaboration with sales for growth. You will champion health and safety, oversee inventory accuracy, and implement efficient processes using a top-tier WMS.

Qualifications

• Minimum 5 years experience in a 3PL facility.
• Experience in a Supervisor or Manager role within 3PL warehousing.
• Expert level of WMS system.
• Demonstrate strong experience in inventory management.
• Superior customer service mentality.
• Approachable and supportive leader.
• Sense of urgency and problem-solving ability.
• Ability to multitask and manage safety.
• Full permanent Australian work rights.

Responsibilities

• Recruit, train and manage team members in the warehouse in line with company policies and processes.
• Meet customer service agreements with 100% DIFOT.
• Monitor activity to maintain productivity levels.
• Measure and report financial and budgetary aspects of the site.
• Ensure client inventory stored and picked in line with best practices.
• Provide on going training and professional development to the team.
• Deliver exceptional customer focused logistics solutions.
• Engage with operational and sales teams to maximise business growth.
• Identify risks and take corrective action.
• Report and maintain all incidents.
• Lead toolbox talks and H&S meetings; promote safe behaviour.

Skills

3PL warehousing

Supervisory role

WMS expert

Inventory management

Customer service

Leadership

Health and Safety

Analytical thinking

Problem solving

Tools

WMS

Job description

When you join this leading logistics provider you will be accountable for leading, directing and optimising operational performance and growth of customer accounts.

Responsibilities:

• Recruit, train and manage team members in the warehouse in line with company policies and processes
• Consistently meet customers service agreements with 100% DIFOT
• Monitor activity to ensure productivity levels are continuously maintained
• Measure and report financial and budgetary aspects of the site
• Ensure client inventory stored and picked in line with best practises
• Provide on going training and professional development to the team
• Deliver exceptional customer focused logistics solutions
• Engage with operational and sales teams to maximise positive outcomes and business growth
• Identify any risks and take immediate corrective action
• Report and maintain all incidents
• Leading and training, toolbox talks, H&S meeting, encourage good and safe behaviour

About You:

• Minimum 5 years experience in a 3PL facility
• Experience in a Supervisor or Manager role within 3PL warehousing
• Expert level of WMS system
• Demonstrate strong experience in inventory management
• Superior customer service mentality
• Approachable and supportive leader
• A sense of urgency and problem solver (analytical and calm)
• Ability to multitask
• Leader in Health and Safety
• Proven understanding of Chain of Responsibility
• Full permanent Australian work rights

On Offer:

• Newly created role
• Full leadership responsibility
• Contribute to the selection and development of your high performing team