24/7 Safety & Wellbeing Responder

Sonder.io; New South Wales; On-site; AUD 34,000 - 55,000; Full time

Job summary

Sonder is seeking a flexible, on-call Sonder Responder in NSW to join a ground-floor network delivering 24/7 safety and wellbeing support. Operate on a casual on-call roster with hours you nominate, contributing to building and expanding the nationwide responder network across Australia.

The role emphasizes decision making, empathy, and autonomy—candidates from relevant backgrounds and a strong commitment to helping others are encouraged to apply.

Qualifications

• Empathy and emotional intelligence to support others in crises.
• Excellent situational awareness and calm under pressure.
• Ability to make quick, appropriate decisions in high-stress situations.
• Strong boundaries and autonomous work habit.

Responsibilities

• Recruit, train and manage Sonder's incident response capability in the area.
• Conduct stakeholder engagement to support operations and partnerships.
• Provide input to operational procedures and network management.
• Deliver emergency and non-emergency support to the responder network.

Skills

Empathy

Situational awareness

Decision making

Self-management

Job description

Sonder is seeking a flexible, on-call Sonder Responder in NSW to join a ground-floor network delivering 24/7 safety and wellbeing support. Operate on a casual on-call roster with hours you nominate, contributing to building and expanding the nationwide responder network across Australia.

The role emphasizes decision making, empathy, and autonomy—candidates from relevant backgrounds and a strong commitment to helping others are encouraged to apply.