24/7 Rail Workforce Leader: Rostering & Change Agent

V/Line; City of Melbourne; Sur place; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Community impact

Flexible working

Collaborative team

Dynamic environment

Résumé du poste

V/Line is seeking a Workforce Operations Team Leader to guide a team of 18 workforce controllers at Southern Cross Station. You’ll manage the live daily roster, make real-time decisions, and drive a 30/60/90 day plan with your manager.

This 24/7 role requires leading a team through change, ensuring safety and service coverage across shifts. You will build procedures, training, and escalation channels, while ensuring rosters align with enterprise agreements and fatigue risk management.

Qualifications

• At least three years' leadership experience in an operations environment.
• ,

Responsabilités

• Lead your team in managing the live daily roster and making real-time workforce control decisions.
• Make the call during disruptions, absences, and high-risk situations, and give clear escalation support.
• Build consistent procedures, training and competency standards, and escalation channels.
• Make sure rosters comply with Enterprise Agreements, fatigue risk management, rail safety requirements, and business rules.
• Manage overtime within budget.
• Hold regular one-to-ones, coach, manage performance, and develop your team's talent.
• Report on staff movement, disruptions, training impacts, and resourcing pressures, including new reporting from Hastus data.
• Work with the Workforce Planning and Readiness Team Leader so planning and live operations line up.

Connaissances

Leadership

People management

Change management

Decision making

Data interpretation

Roster planning

Outils

Hastus

FAID

Rostering systems

Description du poste

V/Line is seeking a Workforce Operations Team Leader to guide a team of 18 workforce controllers at Southern Cross Station. You’ll manage the live daily roster, make real-time decisions, and drive a 30/60/90 day plan with your manager.

This 24/7 role requires leading a team through change, ensuring safety and service coverage across shifts. You will build procedures, training, and escalation channels, while ensuring rosters align with enterprise agreements and fatigue risk management.