24/7 Data Centre Facilities Lead

ASX; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working options

Job summary

ASX is seeking a Data Centre Operations professional to own day-to-day facility operations for critical data centre environments, including ALC and secondary data centre readiness. You will manage power, cooling, fire safety, and environmental controls while coordinating maintenance with vendors.

The role requires experience in 24x7 live operations, knowledge of BMS/SCADA/PME, and strong ITSM discipline using ServiceNow.

Qualifications

• Demonstrated experience in critical data centre or critical facilities operations, preferably within a live 24x7 operational environment.
• Practical working knowledge of electrical, mechanical and facility control systems, including DRUPS/generators, HV/LV distribution, chillers, CRAC/FCU units, BMS/SCADA/PME, fire systems and leak detection.
• Experience coordinating vendors and contractors through controlled maintenance windows, change governance, site access, risk controls, completion reporting and issue follow-up.
• Strong operational discipline in customer-facing data centre services, including smart hands, rack/cage access, environmental reporting, equipment movements, facility housekeeping and service request management.
• Ability to produce and maintain clear operational evidence, procedures, asset/maintenance records, capacity data and control documentation suitable for internal governance, audit and service reporting.
• Working knowledge of ITSM practices and tooling such as ServiceNow for incident, request, change and maintenance coordination.

Responsibilities

• Manage day-to-day facility operations for ALC, including power, cooling, fire, leak detection, BMS, SCADA, PME, Traka/key management, environmental conditions and facility presentation.
• Plan, coordinate and monitor preventative and corrective maintenance with vendors, including change records, access arrangements, method statements, customer notifications, completion evidence and follow-up actions.
• Maintain facility capacity oversight across rack space, power, cooling and customer allocations, supporting monthly reporting, trend analysis, PUE/environmental metrics, forecast risks and escalation of emerging constraints.
• Support live facility incidents and high-risk changes by coordinating triage, technical updates, stakeholder communications, restoration activities, post-incident actions and operational readiness checks.
• Maintain audit-ready operational controls, including checklists, SOP/MOP/EOP documentation, asset and maintenance records, diagrams, access evidence, maintenance schedules, supplier records and customer reporting artefacts.
• Drive continuous improvement across facility operations, including monitoring enhancements, lifecycle renewal inputs, process standardisation, knowledge management, and reduction of operational risk or manual effort.
• Support the operational readiness and resilience of the ASX Secondary Data Centre, including coordination of facility checks, maintenance activity, access controls, environmental monitoring, evidence capture and disaster recovery support to ensure the site remains prepared to sustain critical market services when required.

Skills

24x7 live operations

Electrical knowledge

Mechanical knowledge

Vendor coordination

Operational governance

ITSM practices

Education

Electrical/Mechanical trade certification

Tools

ServiceNow

Job description

ASX is seeking a Data Centre Operations professional to own day-to-day facility operations for critical data centre environments, including ALC and secondary data centre readiness. You will manage power, cooling, fire safety, and environmental controls while coordinating maintenance with vendors.

The role requires experience in 24x7 live operations, knowledge of BMS/SCADA/PME, and strong ITSM discipline using ServiceNow.