2027 Undergraduate IT Internship

Cummins; City of Melbourne; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Paid internship

Job summary

Cummins is offering a 13-month full-time or part-time undergraduate IT internship based at the Scoresby office in Australia. You will support IT infrastructure services, engage with networks, telephony, PCs and printers, and work with CBS IT teams across the South Pacific and Southeast Asia regions.

Ideal candidates are enrolled in a Bachelor of Information Technology or equivalent, with 1–8 units remaining as of January 2027, and able to defer studies for the duration of the program.

Qualifications

• Enrolled in a Bachelor degree of Information Technology or similar.
• Have 1–8 units remaining as of January 2027.
• Available for full 13 months and willing to defer studies.

Responsibilities

• Assist in the development, delivery, maintenance and support of IT Infrastructure Services.
• Support the generation and reporting of service delivery metrics (Scorecards, SLAs, CSAT/NPS).
• Act as contact for customers for service-related inquiries and build collaborative relationships with key customers and suppliers.
• Identify opportunities for Continuous Improvement of IT Infrastructure Services.
• Build relationships with users, technical staff, and management to determine and resolve IT incidents and problems.

Skills

IT infrastructure

Networks

Telephony

Mobile devices

PC hardware

Printers

MS Office

Email systems

Education

Bachelor of Information Technology or similar

Tools

Microsoft Windows

MS Office

Job description

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

If you are an undergraduate IT student looking to jump start your career, we are offering a 13-month full time internship based at our Scoresby office .This is a unique opportunity to gain skills and knowledge while you are working full time commencing 27th January 2027. The primary objective for this role is to assist in the delivery of IT services and technical support of IT infrastructure operated by CBS IT in the South Pacific and Southeast Asia regions. This will be achieved by working with CBS IT teams responsible for networks, telephony, desktop and hardcopy services and by working directly with business and IT partners from various business units.

In this role you will make an impact in the following ways:

Assist in the development, delivery, maintenance, and support of IT Infrastructure Services

Support the generation and reporting of service delivery metrics (i.e., Scorecards, Service Level Agreement (SLAs) and Customer Satisfaction or Net Promoter Scoring).

Act as contact for customers for service-related inquiries and building of collaborative relationships with key customers and suppliers.

Identify opportunities for Continuous Improvement of IT Infrastructure Services

Build relationships with users, technical staff, and management to determine and resolve IT incidents and problems.

About You:

To qualify for this undergraduate internship, it is essential that you:

Are currently studying a Bachelor degree of Information Technology or similar.

Have between 1 and 8 units of study left to complete of your undergraduate degree as of January 2027

Are available for the full 13 months and be willing to defer your studies for that duration.

Note:

Applicants that do not meet these qualifying requirements unfortunately will not be considered.

To be successful in this role, you will possess skills/or be able to perform:

General knowledge of IT functions and services particularly in IT infrastructure such as networks, telephony, mobile phones, PC hardware and software and printers.

Working knowledge of Microsoft PC operating system and office productivity software such as MS Office and email systems.

Working knowledge of mobile and tablet technologies (Apple products).

Basic project management skills.

Excellent communications and customer service skills.

This is a 13-month, full time or part time, paid placement and the successful candidate will be required to defer their studies for the duration of the program.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women.