1 AI Engineer - LH-08047

Clicks; Canberra; On-site; AUD 110,000 - 140,000; Full time

Job summary

Clicks is seeking an AI Technical Officer to join our AI team in Canberra. You will configure, test and deploy AI agents and automations using Microsoft Copilot Studio, Power Automate, and Azure Foundry.

You’ll work hands-on across Azure, Microsoft 365, SharePoint and APIs, with a focus on secure, governed delivery of enterprise AI solutions. Role involves prototyping, testing, deployment, and operations handover, plus collaboration with stakeholders to meet approved use cases.

Qualifications

• Hands-on experience with Microsoft Copilot Studio and Power Automate.
• Practical experience with Azure and Microsoft Foundry / Azure AI.
• Experience building or supporting AI agents, automation workflows or enterprise AI solutions.
• Knowledge of RAG, prompt configuration, AI evaluation, content safety or Azure AI Search.
• Experience integrating Microsoft services including Microsoft 365, SharePoint, Teams and APIs.
• Understanding of security, privacy, IAM, governance and controlled deployment practices.
• Strong troubleshooting, documentation and communication skills.
• Ability to work independently on defined technical tasks while knowing when to escalation complex issues.

Responsibilities

• Configure, build, test and support AI agents, automations and workflows using Microsoft Copilot Studio and Power Automate.
• Support AI solutions through prototyping, testing, deployment and operational handover.
• Configure integrations across Azure, Microsoft 365, SharePoint, Teams and APIs.
• Work with Microsoft Foundry and Azure AI technologies, including agents, prompts, evaluations, RAG and Azure AI Search.
• Troubleshoot routine issues involving agents, workflows, connectors, authentication and access.
• Apply established security, privacy, governance and data protection practices.
• Support testing, monitoring, documentation and controlled deployment processes.
• Work with technical and business stakeholders to clarify requirements and deliver agreed outcomes.
• Escalate complex technical, security or architectural issues to senior specialists.

Skills

Copilot Studio

Power Automate

Azure

Azure Foundry

Azure AI

RAG

IAM

Governance

Troubleshooting

Documentation

Tools

Azure DevOps

GitHub

CI/CD

Azure API Management

Azure Monitor

Purview

Job description

Location of work: ACT
Security Clearance: Baseline
Duration: 12 months with 2*12 month extension option.

About the Role

We are looking for an AI Technical Officer to join an AI team supporting the configuration, testing and delivery of practical AI agents, automation and enterprise AI solutions. This is a hands‑on technical delivery role suited to someone with experience across the Microsoft technology ecosystem, particularly Microsoft Copilot Studio, Microsoft Foundry, Power Automate and Azure. You will work alongside senior technical and architecture specialists to take approved AI use cases from proof of concept through testing, controlled deployment and operational support.

Key Responsibilities

• Configure, build, test and support AI agents, automations and workflows using Microsoft Copilot Studio and Power Automate.
• Support AI solutions through prototyping, testing, deployment and operational handover.
• Configure integrations across Azure, Microsoft 365, SharePoint, Teams, APIs and enterprise data sources.
• Work with Microsoft Foundry and Azure AI technologies, including agents, prompts, evaluations, RAG and Azure AI Search.
• Troubleshoot routine issues involving agents, workflows, connectors, authentication and access.
• Apply established security, privacy, governance and data protection practices.
• Support testing, monitoring, documentation and controlled deployment processes.
• Work with technical and business stakeholders to clarify requirements and deliver agreed outcomes.
• Escalate complex technical, security or architectural issues to senior specialists.

Skills and Experience required

• Hands‑on experience with Microsoft Copilot Studio and Power Automate.
• Practical experience with Azure and Microsoft Foundry / Azure AI.
• Experience building or supporting AI agents, automation workflows or enterprise AI solutions.
• Knowledge of RAG, prompt configuration, AI evaluation, content safety or Azure AI Search.
• Experience integrating Microsoft services including Microsoft 365, SharePoint, Teams and APIs.
• Understanding of security, privacy, IAM, governance and controlled deployment practices.
• Strong troubleshooting, documentation and communication skills.
• Ability to work independently on defined technical tasks while knowing when to escalation complex issues.

Desirable

• Microsoft certifications across Azure, Microsoft 365, Copilot Studio, Power Automate or related technologies.
• Experience with Azure DevOps or GitHub, source control and CI/CD.
• Experience with Azure API Management, Azure Monitor, Application Insights or Microsoft Purview.