Workflow & AI Solutions Engineer — High-Impact Startup Pace

Chatarmin; Wien; Hybrid; Vertraulich; Vollzeit

Benefits dieser Stelle

MacBook Pro with 24GB RAM

Coworking license

Fitness license

Zusammenfassung

Chatarmin in Vienna seeks a proactive 2nd-Level Solution-Engineer to own onboarding, support, and the full lifecycle of product tickets. You will directly resolve client issues and drive value by understanding key accounting workflows with our platform.

This role requires resilience under pressure, self-motivation, and a hands-on attitude. Fluent German and English are mandatory; collaboration touches multiple teams.

Qualifikationen

• Understanding of API calls and webhooks; reading JSON and API docs.
• Experience prompting LLMs correctly.
• Enjoy engaging directly with customers and resolving issues efficiently.

Aufgaben

• Deliver solutions for key accounting so clients thrive.
• Own onboarding, support, and product tickets end-to-end.
• Directly solve client issues without waiting for others.
• Identify strategic partners to maximise client success with Chatarmin.
• Contribute to operations and feedback loops to improve the product.

Kenntnisse

API & Webhooks

JSON

LLM prompting

Customer engagement

Multi-tasking

Self-management

Tech/startup interest

German & English fluency

Jobbeschreibung

Chatarmin in Vienna seeks a proactive 2nd-Level Solution-Engineer to own onboarding, support, and the full lifecycle of product tickets. You will directly resolve client issues and drive value by understanding key accounting workflows with our platform.

This role requires resilience under pressure, self-motivation, and a hands-on attitude. Fluent German and English are mandatory; collaboration touches multiple teams.