Solution Specialist Payments

Shift4; Salzburg; Hybrid; EUR 52,000 - 86,000; Full time

Job summary

Shift4, the Global Blue by Shift4 division in Austria, is seeking a Solution Specialist Payments to drive merchant onboarding and solutions across the territory. You will present payment terminals, close deals, and expand our client portfolio with hardware, software, and professional services.

Based in Salzburg, you will travel within your territory, build trust with merchants, maintain CRM records, and collaborate with internal teams to tailor end-to-end payment solutions.

Qualifications

• Completed secondary education (minimum requirement).
• Proven experience in outside/field sales with a track record of meeting/exceeding targets.
• Experience working with CRM systems.
• Strong communication, negotiation and presentation skills.
• Valid driver's license and willingness to travel within territory.
• Fluent German and English.

Responsibilities

• Proactively identify and approach new merchants in your territory.
• Present Global Blue by Shift4's payment terminals and services in face-to-face meetings.
• Close new deals and onboard merchants onto our platform.
• Support existing clients with additional services (hardware, software, professional services).
• Act as a trusted partner by understanding merchants' needs and challenges.
• Clearly communicate the value of our end-to-end payment solutions.
• Identify cross-sell and up-sell opportunities.
• Understand merchant statements and tailor the best commercial solution.
• Maintain accurate CRM records and pipeline management.
• Collaborate closely with your manager and internal teams.
• Continuously build product and market knowledge.

Skills

Hunter mentality

Trust building

Resilient mindset

Territory management

Reliable & values-driven

Discretion with sensitive info

CRM experience

Communication skills

Negotiation skills

Presentation skills

Tech savvy

Driver's license

Willing to travel

German/English bilingual

Education

Completed secondary education

Job description

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

What you will do - A glimpse into your role:

As a Solution Specialist Payments, you will be the face of Global Blue by Shift4 in your territory. You'll build long-term partnerships with local merchants, help them modernise their payment infrastructure, and grow your own portfolio of clients. This is a field-based role with a high degree of autonomy - ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work.

Your responsibilities include

• Proactively identify and approach new merchants in your territory.
• Present Global Blue by Shift4's payment terminals and services in face-to-face meetings
• Close new deals and onboard merchants onto our platform
• Support existing clients with additional services (hardware, software, professional services)
• Act as a trusted partner by understanding merchants' needs and challenges
• Clearly communicate the value of our end-to-end payment solutions
• Identify cross-sell and up-sell opportunities
• Understand merchant statements and tailor the best commercial solution
• Maintain accurate CRM records and pipeline management
• Collaborate closely with your manager and internal teams
• Continuously build product and market knowledge

Every action has an impact - You will make a difference here if you have:

• A self-driven "hunter" mentality and strong motivation to succeed.
• Confidence in building trust and long-term client relationships.
• A resilient, proactive, and solution-oriented mindset.
• Strong organizational skills and comfort managing your own territory.
• A professional, reliable, and values-driven approach.
• Discretion and trustworthiness when handling sensitive information.

Key competencies and qualifications. You'll drive success if you bring:

• Completed secondary education (minimum requirement)
• Proven experience in outside/field sales (e.g., door-to-door, territory sales)
• A track record of meeting or exceeding sales targets
• Experience working with CRM systems
• Strong communication, negotiation, and presentation skills
• Confidence using laptops, smartphones, and digital tools
• A valid driver's license and willingness to travel within your territory

Languages:

Fluent German and English.

Location & Eligibility: Based in Salzburg Valid work authorization for Austria

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

WELCOME TO THE FUTURE OF COMMERCE

About Shift4

Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4's commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world's largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world. For more information, visit shift4.com.

About Global Blue

Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

A Global Leader in Financial Technology

• 75+ Countries
• $300+ Billion Processed Annually
• 300,000+ Customers
• 1,200+ Technology Integrations
• 5+ Billion Annual Transactions
• 100+ Payment Methods

Shift4's experienced senior leadership team helps us push the boundaries of commerce innovation. Meet the Executive Team Shift4Cares We take corporate social responsibility seriously and strive to make a positive impact on the world around us. The Shift4 team is committed to making a difference in our local communities through volunteerism and other charitable contributions.

Join Our Team

Our people are our greatest asset, and we’re always looking for driven and innovative individuals to join our fast-growing team.